Crew Member

Campbell Oil Company; New Bern (NC); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Family first atmosphere

Medical, Dental, Vision, Life, + 401k

Paid time off in your first year

Team first environment

Paid Gym Memberships

Remote work in select roles

Monthly teambuilding exercises

EverydayPay if needed

Flexible Schedules

Professional Training

Advancement opportunities

Leadership Training

Job summary

Campbell Oil Company in New Bern, NC is seeking motivated Restaurant Crew Members to join our team. You will greet guests, take orders, prepare and serve food, and ensure a clean, safe dining area.

This role emphasizes friendly customer service, accuracy in transactions, and teamwork in a fast-paced environment. We offer a family-oriented environment with opportunities for advancement, flexible scheduling, and benefits.

Qualifications

• No formal education required; prior food service preferred.
• Excellent customer service and communication.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet guests and provide friendly, professional service.
• Take and process customer orders accurately.
• Prepare and serve food and beverages following recipes.
• Maintain cleanliness and sanitation in work areas.
• Handle cash and transactions accurately.
• Collaborate with team to ensure smooth operations.
• Address customer inquiries and escalate when needed.

Skills

Customer service

Verbal communication

Teamwork

Multi-tasking

Fast-paced environment

Flexibility

Tools

POS systems

Cash handling

Job description

Job Details

Job Location: LC 118 - New Bern, NC, Position Type: Full Time, Salary Range: Undisclosed

Join us as we grow together personally and professionally! Four Generations of family leadership continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store or restaurant, we are a family! We are improving the lives of those we touch every day by valuing the customer, caring for our 1000+ team members, and supporting our communities that we are honored to serve.

POSITION OVERVIEW

We are seeking enthusiastic and customer-oriented individuals to join our team as Restaurant Crew Members. As a valuable member of our restaurant staff, you will play a crucial role in ensuring a positive dining experience for our guests. You will be responsible for various tasks related to food preparation, customer service, and maintaining a clean and organized restaurant environment. A detailed Job Description will be available when you begin employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

BENEFITS OVERVIEW

• Family first atmosphere
• Benefits to fit your needs: Medical, Dental, Vision, Life, Disability, 401k
• Competitive Total Compensation Plans with 401k match
• Paid time off in your first year
• Team first environment
• Paid Gym Memberships
• Remote work in select roles
• Monthly teambuilding exercises
• EverydayPay if needed
• Flexible Schedules to attend family events
• Professional Training
• Advancement opportunities
• Leadership Training

ESSENTIAL JOB FUNCTIONS

• Greet and welcome guests in a friendly and professional manner, providing excellent customer service.
• Take and process customer orders accurately and efficiently.
• Prepare and serve food and beverages following established recipes and portion sizes.
• Ensure food quality and presentation meet the highest standards.
• Assist in food preparation activities, such as chopping vegetables, assembling ingredients, and cooking menu items.
• Maintain a clean and sanitized work area, including food preparation surfaces, utensils, and equipment.
• Follow proper food safety and handling procedures to prevent cross-contamination and ensure food safety.
• Restock and replenish food items, supplies, and condiments as needed.
• Handle cash and electronic transactions accurately and responsibly, following established cash handling procedures.
• Collaborate with Crew members to ensure smooth restaurant operations, including coordinating with kitchen staff and servers.
• Respond to customer inquiries, concerns, and complaints in a polite and professional manner, escalating issues to the appropriate supervisor or manager when necessary.
• Uphold the restaurant's standards for cleanliness, hygiene, and safety at all times.
• Adhere to all company policies, procedures, and guidelines.

Qualifications

• Prior experience in the food service industry is preferred but not required.
• Strong customer service skills with the ability to interact professionally with diverse customers.
• Excellent verbal communication skills to effectively communicate with guests and crew members.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility to work in different shifts, including evenings, weekends, and holidays.
• Basic math skills for handling transactions and making change.
• Knowledge of food safety and sanitation practices is a plus.
• Ability to work as part of a team and contribute to a positive and collaborative work environment.
• Physical stamina to stand, walk, and perform repetitive tasks for extended periods.
• Willingness to learn and follow instructions from supervisors and managers.

Note: This job description is intended to provide a general overview of the responsibilities and requirements of the Restaurant Crew Member position. Duties and responsibilities may vary depending on the specific restaurant and its operations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, verbally communicate, hear, and use hands to prepare orders or display product inventory. They are regularly required to talk and hear. The employee is frequently required to stand, walk, sit, and lift up to 30 lbs. Crew Member may occasionally use material handling equipment to move items, and be able to use a mop/bucket system to maintain floors.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.