Crew Member

Rhode Island Commerce; Melrose Park (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Pet Insurance

401K with 4% Matching

Dependent Care FSA

Paid Time Off

Job summary

Andy’s is hiring a Crew Member at our Melrose Park location to prepare quality treats in a clean, safe, and efficient way. You must be at least 16 years old. The role includes operating custard machines, handling cash, serving customers, and maintaining high standards of cleanliness and safety.

The position offers full-time benefits for 30+ hours/week, including health and dental insurance, 401K, and PTO. Candidates must be flexible for late nights, weekends, and some holidays, with reliable

Qualifications

• Must be at least 16 years old.
• Reliable transportation to and from work.
• Ability to work late nights, weekends, and some holidays.
• Able to use a touch-sensitive POS system.
• Capable of handling cash according to policies.

Responsibilities

• Memorizes recipes and standards.
• Operates custard machines and ensures high quality product is produced.
• Ensures all custard/food items are prepared to standards of quality, consistency, and timeliness.
• Completes designated Food Safety and Training programs.
• Maintain a calm demeanor during high-volume periods to keep store operating to standard.
• Perform cleaning duties and keep facilities sanitary.
• Deliver legendary customer service with a customer-first attitude.
• Accept orders, prepare treats with accuracy, and handle payments.

Skills

Cash handling

POS system

Customer service

Fast-paced environment

Job description

• Location 1319 W North Avenue,Melrose Park, IL, 60160,United States
• Base Pay $15.00 - $17.00 / Hour
• Job Category Associate, Crew, Team Member
• Manage Others No

Job Summary:

The Crew Member demonstrates Andy’s Standard of Excellence in preparation of quality treats in a clean, safe, and efficient manner so that customers can have an excellent experience.

To be considered for this position you must be at least 16 years of age.

Benefits for Full Time Employees (30+ hours/week):

• Health, Vision, and Dental Insurance
• Pet Insurance
• 401K with 4% Matching
• Dependent Care FSA
• Paid Time Off

Essential Duties and Responsibilities:

Custard:

• Memorizes recipes and standards
• Operates custard machines and ensures high quality product is produced
• Ensures all custard/food items are prepared according to Andy’s standards of quality, consistency, and timeliness
• Completes designated Food Safety and Training programs as prescribed

Crew:

• Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard
• Performs cleaning duties, including but not limited to: sweeping, mopping, and washing dishes using approved cleaning products to keep equipment and facilities sanitary
• Follow and reinforce Andy’s operational policies and procedures
• Follow and reinforce Andy’s Dress Code and Personal Appearance Policy

Customer:

• Deliver legendary customer service to all customers by using a “customer comes first” attitude
• Efficiently accepts orders, creates treats with accuracy, serves treat(s) to customers
• Handles transaction for customer and accepts payment or makes change if needed
• Always maintain all health and safety regulations

The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

Education and Experience Requirements:

• Must be 16+ years of age

Knowledge/Skills/Abilities:

• Must have reliable transportation to and from work
• Must be able to work late nights (as late as 1am), weekends, as well as some holidays
• Can manage cash according to cash handling and banking policies
• Able to work in a fast-paced environment
• Must be able to use touch sensitive POS System
• Ability to maintain the Andy’s culture/values at all times, even during moments of high stress