Crew Member

Baskin-Robbins; Malvern (AR); On-site; USD 17,000 - 21,000; Full time

Job summary

Crew Members at Dunkin' Donuts franchisee in Malvern, AR deliver great guest experiences by following recipes and brand standards. You will work with the team to ensure fast, friendly service and maintain a clean, welcoming dining area.

We promote from within and value reliability, respectful teamwork, and willingness to learn new tasks. Training is provided, and employees are expected to uphold safety and cash-handling procedures.

Qualifications

• Customer-focused and able to communicate with teammates.
• Follow brand standards and safety procedures.
• Willing to learn and adapt to training.

Responsibilities

• Deliver great guest experiences by meeting guests' needs.
• Communicate respectfully with team members.
• Adhere to schedule and arrive ready to work on time.
• Prepare products following recipes and procedures.
• Follow cash handling, cleanliness, food safety, and safety procedures.
• Assist with training and support other team members.
• Support marketing initiatives and restaurant standards.

Skills

Guest service

Team communication

Problem solving

Time management

Job description

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee.If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Crew Members are responsible for delivering great guest experiences.

Responsibilities Include:

• Communicate appropriately with fellow team members, treating others fairly and with respect.
• Respond positively to feedback and direction given.
• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.
• Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience.
• Respond to specific guest needs and resolve problems with a sense of urgency.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
• Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand, and franchisee policies.

We love to promote from within! Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.