Crew Member

Workstream; Madison (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Growth and development opportunities

Flexible scheduling

Team-oriented environment

Hands-on training

Opportunity to grow into leadership

Job summary

Sarku Japan is seeking Crew Members in the United States to be the heart of the guest experience, delivering exceptional service while supporting restaurant operations across guest service, food preparation, and cooking.

As part of a fast-paced team, you will greet guests, take orders, prepare ingredients, cook menu items, and uphold food safety and sanitation standards. The role emphasizes teamwork, reliability, and a commitment to Kaizen and continuous improvement.

Qualifications

• Positive attitude and willingness to learn.
• Strong communication and teamwork skills.
• Ability to work in a fast-paced environment.
• Reliable attendance and punctuality.
• Ability to stand for extended periods and lift up to 50 pounds.
• Food service or customer service experience preferred, but not required.

Responsibilities

• Greet guests with a positive and welcoming attitude.
• Take customer orders accurately and efficiently.
• Prepare fresh ingredients and maintain food preparation stations.
• Cook menu items according to Sarku Japan recipes and standards.
• Maintain food safety and sanitation standards at all times.
• Keep kitchen and service areas clean and organized.
• Restock inventory and supplies as needed.
• Support team members during busy periods.
• Deliver a high-quality guest experience with every interaction.
• Follow all company procedures, policies, and operational standards.

Skills

Positive attitude

Strong communication

Teamwork

Fast-paced

Reliability

Lifts 50 lb

Food service exp

Job description

AtSarkuJapan, Crew Members are the heart of the guest experience. This roleis responsible fordelivering exceptional customer service while supporting restaurant operations across guest service, food preparation, and cooking. Crew Members work as part of a fast-paced team environment focused on quality, cleanliness, teamwork, and continuous improvement (Kaizen).

Essential Responsibilities

• Greet guests with a positive and welcoming attitude
• Take customer orders accurately and efficiently
• Prepare fresh ingredients andmaintainfood preparation stations
• Cook menu items according toSarkuJapan recipes and standards
• Maintain food safety and sanitation standards at all times
• Keepkitchen and service areas clean and organized
• Restock inventory and supplies as needed
• Support team members during busy periods
• Deliver a high-quality guest experience with every interaction
• Follow all company procedures, policies, and operational standards
• Other duties as assigned

Qualifications

• Positive attitude and willingness to learn
• Strong communicationand teamwork skills
• Ability to work in a fast-paced environment
• Reliable attendance and punctuality
• Ability to stand for extended periods andlift upto 50 pounds
• Food service or customer service experience preferred, but notrequired

What We Offer

• Growth and development opportunities
• Flexible scheduling
• Team-oriented environment
• Hands-on training
• Opportunity to grow into leadership roles

EQUAL EMPLOYMENT OPPORTUNITY

Sarku Japan strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Founded in 1987, Sarku Japan began with four entrepreneurs who saw an opportunity to introduce Japanese teppanyaki cooking to the United States. Starting with a single location in the Liberty Tree Mall in Boston, Massachusetts, they built the company through hard work, shared responsibility, and a commitment to continuous improvement.

From the beginning, the vision was simple: serve fresh, made-to-order meals cooked directly in front of customers while delivering an experience that stood apart from traditional food court dining. Through energy, showmanship, and quality, Sarku Japan quickly built a loyal customer following.

The early years required determination, long hours, and an unwavering belief in the brand. As the company grew throughout the Northeast, Florida, Texas, and eventually across the country, the founders stayed committed to the philosophy of Kaizen — continuous improvement. That mindset continues to shape how we operate today, from refining recipes and operations to investing in our people and guest experience.

Today, Sarku Japan has grown into a nationally recognized brand with locations across the United States, including shopping centers, street-front restaurants, and military bases. While we have grown significantly since 1987, our commitment to quality, teamwork, innovation, and growth remains at the center of everything we do.