Crew Member

Harri; Indianola (IA); On-site; USD 22,000 - 30,000; Full time

Job summary

Jersey Mike’s Subs in Indianola, IA is seeking a ROCK STAR to join our family and help deliver high-quality sub sandwiches with a friendly, giving culture. You’ll greet customers, take orders, and work with a team in a fast-paced setting while following safety and sanitation standards.

The role emphasizes customer satisfaction, flexibility for day/evening shifts, and learning the Jersey Mike’s way of doing business.

Qualifications

• Be energetic, hard-working and ethical.
• Commitment to learning and following company policies.
• Desire to work as a team player.
• Flexibility to work day and nights shifts, weekends and holidays.
• Ability to stand for long hours in a fast-paced environment.
• Positive attitude and commitment to customer satisfaction.

Responsibilities

• Greet customers, record orders, and serve food and beverages with a positive and helpful attitude, including answering questions about the menu.
• Input orders into a POS and accept payment using a credit card reader or cash register, calculating change accurately and quickly.
• Work with the line team to prepare subs to customer specifications, following cooking instructions, safety procedures, and sanitary requirements.
• Use kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems per Jersey Mike's standards and policy.
• Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

Skills

Energetic

Team player

Willingness to learn

Customer-service oriented

Flexible schedule

Tools

POS system

Job description

We are looking for the next ROCK STAR to join our family at Jersey Mike’s Subs!!!

The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.

If you enjoy being part of something special in a strong cultural and spirited environment then bring your energy and come grow with us!

Grab hold of our powerful positive energy with a Jersey Mikes ready-to-take-off career that is fun, fulfilling and rewarding!

If you like to have fun, banter with people and enjoy sharing your life then working at Jersey Mike’s may be for you. Besides learning our business and pleasing people with our great authentic sub sandwiches, you'll learn a whole new level of social decorum to take through life.

Requirements:

• Be energetic, hard-working, and ethical
• Ability to understand and adhere to all company policies and procedures
• Commitment to learning
• Have strong desire to work as a Team Player
• Flexibility to work day and nights shifts, weekends, and holidays
• Ability to stand for long hours at a time and work in a fast-paced environment
• Positive attitude and commitment to customer satisfaction

Responsibilities:

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
• Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

This website is not operated by Jersey Mike’s Franchise Systems. Jersey Mike’s restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.