Crew Member

Dunkin' Donuts; Grand Rapids (MI); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Flexible Schedule

Free donut and coffee on shift

Best in Class Training

Advancement Opportunities

Paid Time Off (full-time)

401(k) Retirement Plan (full-time)

Education Discounts through SNHU

Tuition Benefits*

Medical, Dental and Vision (full-time)

Referral Program

Recognition Program

Community & Charitable Involvement

Job summary

Dunkin' Donuts in Grand Rapids, MI is hiring crew members for flexible, entry‑level roles. You’ll greet guests, prepare coffee and snacks, and keep the shop running smoothly with training provided.

Great for students or anyone balancing life commitments; you’ll gain teamwork, customer service, and leadership skills while enjoying perks like discounted drinks and tuition benefits through SNHU.

Qualifications

• You are 14 years of age or older and eligible to work in the United States.
• Fluent in English (reading, writing, speaking).
• No prior experience required; eager to learn and grow.
• Friendly, reliable and able to work early mornings, afternoons or weekends.

Responsibilities

• Greet guests with a smile and keep the vibe upbeat.
• Craft coffee, Refreshers, and food with training provided.
• Balance speed and quality during busy times.
• Build relationships with guests and teammates.
• Help maintain a tidy, welcoming space.

Skills

Positive attitude

Team spirit

Friendly and reliable

Energetic customer service

Willingness to learn

Education

No degree required

Job description

Looking for a Job That Fits Your Life?

Whether you're squeezing in shifts between classes or school drop-offs, Dunkin’ has your back. Dunkin’ is the perfect place to earn money, gain experience, and have fun doing it. We’re all about good vibes, great coffee, and flexible hours that work around your life.

What You’ll Do:

• Bring the Energy – Greet guests with a smile and keep the vibe upbeat


• Make the Magic – Craft coffee, Refreshers, and food like a pro (we’ll train you!)


• Work Smart – Balance speed and quality, especially during busy times


• Connect with People – Build relationships with guests and teammates


• Keep It Clean – Help maintain a tidy, welcoming space for everyone

Why It’s Perfect for You:

• Flexible Scheduling – We work around your school/family schedules


• Earn While You Learn – Discounted tuition available through SNHU for you


• Build Your Resume – Learn teamwork, customer service, and leadership skills


• Growth Opportunities – Move up to shift leader or manager if you’re looking for more


• Free Drinks & Discounts – Stay fueled during your shift (and save on your faves)

Who We’re Looking For:

• People with a positive attitude and team spirit


• Friendly, reliable, and ready to learn (no experience needed!)


• Able to work early mornings, afternoons, or weekends – share your schedule so we can work around it!

Ready to Join?

If you’re looking for a job that’s fun, flexible, and full of opportunity, Dunkin’ is the place to be.

We have a fresh brew of benefits perfect for you.

• Flexible Schedule – Full-Time and Part-Time available


• Free donut and coffee on shift!


• Best in Class Training & Continuous Learning


• Advancement Opportunities


• Paid Time Off (full-time employees)


• 401(k) Retirement Plan (full-time employees)


• Education Discounts through Southern New Hampshire University


• Tuition Benefits*


• Medical, Dental and Vision (full-time employees)


• Referral Program


• Recognition Program


• Community & Charitable Involvement

What You’ll Need to Succeed

• You are 14 years of age or older (as permitted by law)


• You bring great energy, attention to detail, and a love for making guests smile


• Fluent in English (reading, writing, speaking, and hearing)


• Eligible to work in the United States

Not sure if your experience aligns?

Coffee-lover or not, all backgrounds are welcome here.

Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.