Crew Member

Lyon Management Co., INC.; Fitzgerald (GA); On-site; USD 13,776 - 20,664; Part time

Job summary

Lyon Management Co., INC. is looking for team members to embody the Dairy Queen brand in Fitzgerald, Georgia. The role requires you to welcome fans enthusiastically and provide exceptional service by assisting with menu questions and exceeding expectations.

You will be responsible for upholding brand standards, preparing products, and maintaining a clean, inviting environment. A genuine passion for excellence and a team-oriented mindset are essential for this position.

Qualifications

• Strong interpersonal skills and ability to work in a team.
• Willingness to learn and adapt in a fast-paced environment.
• Ability to maintain a positive attitude and deliver exceptional customer service.

Responsibilities

• Be an ambassador of the Dairy Queen brand and perform professionally.
• Greet and welcome fans enthusiastically.
• Assist fans with menu navigation and ingredient questions.
• Exceed fan expectations with quality service.
• Solve fan concerns according to service recovery standards.
• Prepare treat products following standards.
• Maintain a clean and inviting environment.

Job description

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
• Enthusiastically greet and welcome fans to the Dairy Queen brand
• Assist fans with menu navigation and product ingredient questions
• Strive to exceed fan expectations and deliver fan first service through timely and quality service
• Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
• Prepare treat products following restaurant, health, and safety standards and procedures
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members
• At all times exhibit a genuine passion for excellence
• Perform other duties as assigned by management