Crew Member

IRMG GROUP; Durham (NC); On-site; USD 17,000 - 18,000; Full time

Job summary

IRMG GROUP in Durham, NC is seeking a Crew Member to deliver excellent customer service, take orders, and process transactions while preparing ingredients and cooking menu items. You will maintain high food quality and a clean work area in a fast-paced kitchen.

The role emphasizes teamwork, adherence to food safety, and a commitment to providing a positive dining experience; no drive-through duties are required. Equal opportunity employer and welcoming of applicants.

Qualifications

• People-oriented and enjoy meeting others.
• Team player who collaborates well with colleagues.
• Strong customer service mindset and communication skills.
• Attention to quality and pride in work.
• Open to learning new tasks.
• Comfort with cash handling and store safety responsibilities.
• Ability to stay calm in a fast-paced environment.
• Maintain a clean and organized workspace.

Responsibilities

• Welcome customers, take orders, and process cash/credit transactions.
• Collaborate with team to keep a clean, safe work area.
• Prepare ingredients and cook items using kitchen equipment per recipes.
• Ensure high quality and proper seasoning of foods.
• Keep storage areas clean and organized; manage inventory when needed.
• Work with others to ensure timely food prep and service.
• Follow food safety and sanitation guidelines.

Skills

People skills

Team player

Customer service

Quality focus

Willing to learn

Cash handling

Calm under pressure

Clean and organized

Excellent communication

Education

High School/GED

Job description

Job Details

Job Location: Popeyes at Southpoint Mall- 6910 Fayetteville Rd - Durham, NC 27713

Position Type: Crew Member

Education Level: High School/GED

Salary Range: $12.00 - $13.00 hourly

Job Category: Operations

Company Overview

A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.

Job Summary

As a Crew Member you'll deliver excellent customer service by taking orders and processing transactions while preparing ingredients and cooking menu items. Maintain high food quality standards and a clean work area. Collaborate with team members for efficient service—no drive through, bathroom cleaning, or dining area duties required. A commitment to food safety is essential. We are an equal opportunity employer and welcome your application!

Job Responsibilities

• Welcome customers, take their orders, and accurately process cash and credit transactions with a friendly demeanor.
• Collaborate with team members to maintain a clean and safe work environment.
• Prepare ingredients and assemble items for cooking, operating kitchen equipment (grills, fryers, ovens) to cook menu items in line with company standards and recipes.
• Ensure all food items are prepared and served to the highest quality standards, tasting and adjusting seasoning as needed.
• Keep work areas clean and organized, including proper food storage and cleaning of kitchen equipment.
• Assist with inventory management by receiving and organizing stock while checking for freshness and proper rotation.
• Work effectively with colleagues to ensure timely and efficient food preparation and service.
• Adhere to food safety and sanitation guidelines to maintain a safe working environment and comply with health regulations.

Qualifications

• Consider yourself a “people person,” and enjoy meeting others.
• Love working as a team and appreciate the chance to collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are open to learning new things.
• Are comfortable with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communication skills.