Crew Member

Beyondcharlotte; Charlotte (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic and award-winning team as a Crew Member at a Dunkin' Donuts franchise! This role is perfect for those who thrive in a fast-paced environment and enjoy delivering great guest experiences. You'll be responsible for preparing quality food and beverages, maintaining a clean workspace, and providing exceptional service that keeps guests coming back. If you have a passion for teamwork and a knack for making people smile, this is the opportunity for you. Roll up your sleeves and be part of a winning team that values hard work and fun!

Qualifications

• Must fluently speak/read English and handle cash accurately.
• Ability to operate restaurant equipment and maintain cleanliness.

Responsibilities

• Ensure accountability and adhere to schedule and brand standards.
• Maintain cleanliness and prepare products according to recipes.

Skills

Guest Focus

Cash Handling

Communication Skills

Teamwork

Education

Fluent in English

Tools

Restaurant Equipment

Job description

Crew Members play a vital role in delivering great guest experiences. They prepare products according to operational and quality standards, and serve them with enthusiasm in a clean environment. They work as part of a team to meet our Guests' needs and give them a reason to come back.

If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Crew Member for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award-winning franchise!

Responsibilities Include

• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.
• Operations Excellence for Guest Satisfaction meeting our C.A.R.E. level of service.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
• Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand, and franchisee policies.

Qualifications

• Must be able to fluently speak/read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply).
• Guest Focus - anticipate and understand guests' needs and exceed their expectations.

Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.