Crew Member

Baskin Robbins; Buford (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking dedicated Crew Members to join their team. In this entry-level position, you will play a crucial role in delivering exceptional guest experiences while working in a vibrant team environment. Your responsibilities will include ensuring guest satisfaction, maintaining cleanliness, and adhering to brand standards. This is a fantastic opportunity for individuals looking to start their careers in the restaurant industry, where you can develop valuable skills and grow within a supportive team. If you have a passion for service and a desire to make a difference, this role is perfect for you!

Qualifications

• Must be able to fluently speak/read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment.

Responsibilities

• Communicate appropriately with team members and treat others with respect.
• Ensure guest satisfaction and resolve problems with urgency.
• Execute restaurant standards and marketing initiatives.

Skills

Fluent in English

Money handling

Operating restaurant equipment

Education

Minimum Age 16+

Job description

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This Dunkin' Donuts/Baskin-Robbins restaurant is independently owned and operated under a franchise granted by DD Franchising LLC and BR Franchising LLC, respectively.

You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc. or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.

The Baskin-Robbins trademarks, logos and designs are trademarks of BR IP Holder, LLC. Used under license.

Crew Members are responsible for delivering great guest experiences.

Responsibilities Include

Team Environment - Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability - Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Qualifications

Skills

• Must be able to fluently speak/read English
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)
  
  

Required Competencies

• Guest Focus - anticipate and understand guests' needs and exceed their expectations.
• Passion for Results - set compelling targets and deliver on commitments.
• Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.
  
  

Additional Info

Minimum Age

16+ years old

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Crew Member

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

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