Crew Member

Osmow; Buffalo (NY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Food provided

Paid training

Job summary

Osmow in Buffalo, NY is seeking team members for both full-time and part-time roles. You will greet guests, take orders, process payments, and prepare food and drinks. You may handle delivery and mobile orders and ensure cleanliness across all surfaces for safety and guest satisfaction.

This role emphasizes speed, accuracy, and exceptional guest experiences. Paid training and food provided are offered, with a supportive team and flexible hours in a safe, inclusive workplace.

Qualifications

• A wonderful smile and great attitude working with a team.
• Energetic, strong work ethic, flexible and the ability to learn and thrive with new skills and opportunities.
• Uses proper procedures to ensure the accuracy of every order for every guest; prepares and finishes products to ensure quality standards are met.
• Helps support speed of service targets by working quickly and efficiently to fill orders and meet guest’s needs.
• Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.

Responsibilities

• Greeting guests, taking orders and processing payments
• Preparing food and drinks
• Managing delivery and mobile orders
• Assembling orders and packaging take-out and delivery
• Keeping all surfaces clean and sanitary to ensure the safety for our guests, fellow crew members, and yourself
• Work as part of a dynamic team to deliver an exceptional guest experience

Skills

Communication

Customer Service

Attention to Detail

Organizational skills

Problem-Solving

Time Management

Team Work

Job description

Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:

• Training and skills development opportunities that take you further
• A total rewards package that includes discounts, incentives, and recognition perks
• Flexible hours/shifts that suit your needs
• A safe, respectful, and inclusive workplace
• Bring your authentic self to work - welcoming people of every age, background, and culture- just like the guests who visit our restaurants every day

The job

Here are some of the highlights on what your job will entail:

• Greeting guests, taking orders and processing payments
• Preparing food and drinks
• Managing delivery and mobile orders
• Assembling orders and packaging take-out and delivery
• Keeping all surfaces clean and sanitary to ensure the safety for our guests, fellow crew members, and yourself

Whether you are working in the kitchen or at the front counter you are a part of a dynamic team that works together to deliver an exceptional guest experience.

Job Requirements & Qualifications

• A wonderful smile and great attitude working with a team
• Energetic, strong work ethic, flexible and the ability to learn and thrive with new skills and opportunities
• Uses proper procedures to ensure the accuracy of every order for every guest; prepares and finishes products to ensure quality standards are met
• Helps support speed of service targets by working quickly and efficiently to fill orders and meet guest’s needs
• Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue

Work remotely

• No

Job Types: Full-time, Part-time

• Food provided
• Paid training

Experience:

• Basic math: 1 year (Preferred)
• Day Shift (Preferred)
• Night Shift (Preferred)

Qualifications

Skills

Required

Communication

Expert

Customer Service

Expert

Attention to Detail

Expert

Organizational skills

Expert

Problem-Solving

Expert

Time Management

Expert

Team Work

Expert

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.