Crew Member

Dunkin'; New Jersey; On-site; USD 24,000 - 30,000; Full time

Job summary

Dunkin' in New Jersey is seeking Crew Members to deliver friendly guest experiences. You will prepare products to Brand standards and serve them quickly in a clean, fast-paced environment as part of a team.

You’ll interact with guests, handle cash and POS transactions, adhere to safety and sanitation guidelines, and learn multiple tasks to keep the operation running smoothly. Fluent in English, basic computer skills, and ability to count money are required.

Qualifications

• Fluent in English is required to communicate with guests and team members.
• Basic computer skills to handle simple digital tasks and POS.
• Capable of counting money and making change accurately.
• Able to operate standard restaurant equipment; minimum age requirements may apply.

Responsibilities

• Work well and interact with others respectfully in a team.
• Respond positively to coaching and feedback and communicate with team members.
• Able to learn and execute multiple tasks in a fast-paced environment.
• Provide great guest service and resolve guest issues while following brand standards.
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws.
• Maintain a clean and neat work environment and execute restaurant standards.
• Handle POS transactions and payments with accuracy; prepare and deliver all products according to Brand standards.

Skills

Fluent in English

Basic computer skills

Counting money and making change

Operate restaurant equipment

POS system

Tools

POS system

Job description

We are looking for Crew Members to join our Dunkin' team! Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

Responsibilities:

Team Environment:

• Work well and interacts with others respectfully
• Respond positively to coaching and feedback
• Communicate with team members
• Able to learn and execute multiple tasks

Operational Excellence:

• Provide great guest service
• Resolve guest issues
• Follow Brand standards, recipes, and systems
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws
• Maintain clean and neat work environment

Profitability:

• Execute restaurant standards and marketing initiatives
• Handle POS transactions and payments with accuracy
• Prepare and deliver all products according to Brand standards

Skills and Qualifications

• Fluent in English
• Basic computer skills
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.