Crew Member

Smith Dairy Queens, Ltd.; Bellville, Town of Union (TX, NY); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in the fast-food sector is looking for dedicated Crew Members to join their team. In this role, you'll be responsible for assembling and presenting delicious treat orders while ensuring that all customer areas are clean, safe, and welcoming. You'll work closely with your team to maintain high standards of food preparation and service, all while delivering exceptional customer experiences. If you have a passion for food service and thrive in a fast-paced environment, this opportunity is perfect for you. Join a company that values teamwork, quality, and customer satisfaction, and take your first step towards a rewarding career in the food industry!

Qualifications

• Must be at least 16 years of age.
• Ability to handle food safely and maintain cleanliness.

Responsibilities

• Assemble and present treat orders while maintaining cleanliness.
• Communicate with co-workers to ensure correct orders are served.

Skills

Customer Service Skills

Food Preparation

Teamwork

Cleaning and Maintenance

Communication Skills

Time Management

Education

High School Diploma or Equivalent

Tools

Grill

Fryer

Freezer

Sanitizing Equipment

Job description

The Crew Member assembles and presents completed treat orders, including stocking, cleaning, and maintaining all customer areas in a clean, safe, pleasant manner and to all restaurant safety and health code standards. Additionally, the Crew Member executes all kitchen operations, ensuring all prepared foods meet restaurant safety and health standards. Cook, assemble and wrap good items; stock all needed products and preparation materials in a clean and safe manner.

Essential Functions

• Communicate clearly, quickly, and politely with co-workers to ensure correct order is served to the customers.
• Prepare treat products following restaurant, health and safety standards and procedures quickly and accurately.
• Properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards.
• Work as a “team” member to assure constant and consistent quality, service, cleanliness, and value to each customer.
• Clean work area, organize and stock needed items. Move various treat, paper, and cleaning items from other sections of building (or outside building) to immediate work area.
• Control food production process.
• Break down and clean chill area thoroughly every day as assigned by a manager or shift leader.
• Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock, and other cleaning tasks. Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities.
• Inform manager promptly of all problems or unusual matters of significance.
• Perform other duties and responsibilities as requested by management staff or shift leaders.

Qualifications

• Must be at least 16 years of age.
• Quickly and accurately prepare food products following restaurant, health and safety standards and procedures.
• Properly and safely operate and maintain restaurant equipment including grill, fryer, freezer, and other related cooking equipment while following all health and safety standards.
• Must have excellent customer service skills; exhibit good manners, proper personal hygiene, positive attitude, and promptness.
• Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift.
• Move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift.
• Clean work area, organize and stock needed items. Move various food, paper, and cleaning items from other sections of building (or outside building) to immediate work area.
• Control food production process.
• Break down and clean grill area thoroughly every day as assigned by a manager or shift leader.
• Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock, and other cleaning tasks. Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities.
• Inform manager promptly of all problems or unusual matters of significance.
• Must be able to work in and out of different temperature ranges. Handling food/drinks/treats and food/drink/treat products constantly.
• Capability to stand for long periods of time.
• Must be able to read order monitors.
• Practice established food handling procedures and meet any local health regulations.
• Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness.
• Must be able to move and respond quickly to various requests and commands, read order monitors, and communicate clearly and effectively with customers and co-workers.
• Ability to handle raw, frozen, and cooked food products as well as products in and out of temperature danger zone (41-140F).
• Ability to lift, up to 50 pounds.

For physical requirements of the position, please contact HR for the complete job description.