Crew Member

Culver's Restaurants; Bay City (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

Culver's Restaurants is looking for a Crew Member to join their team in Bay City, Michigan. The role focuses on providing exceptional guest service, maintaining food safety, and ensuring a positive dining experience. Ideal candidates are flexible, possess strong communication skills, and are committed to quality service.

Qualifications

• Flexible schedule required.
• Reading and writing skills needed.

Responsibilities

• Provides excellent guest service and hospitality.
• Maintains food safety practices and hygiene.
• Prepares quality products while maintaining portion control.

Skills

Communication

Flexibility

Urgency

Education

Reading and writing skills

Job description

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Job Summary

Provides personalized, exceptional guest service ensuring that every guest who chooses Culver's leaves happy.

Essential Functions

• Consistently provides excellent guest service and hospitality.
• Demonstrates proper personal hygiene and food safety practices consistently.
• Maintains a neat, well-groomed uniformed appearance.
• Follows restaurant policy on attendance, respectful conduct of team members, and all other policies consistently.
• Assists guests with product knowledge and promotional information upon request accurately.
• Follows company safety standards at all times and looks out for the safety of other team members and guests.
• Handles guest comments promptly and courteously.
• Performs primary position responsibilities timely and accurately.
• Performs secondary position responsibilities timely and accurately, after the primary duties are accomplished.
• Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request.
• Prepares quality products while maintaining: portion control and presentation within service goal times.

Qualifications

• Flexible schedule
• Reading and writing skills required
• Communicates with guests, team, and management
• Maintains a sense of urgency
• Demonstrates trained food safety knowledge

Physical Abilities

• Stand Constantly
• Walk Constantly
• Sit Occasionally
• Handling Constantly

Team Member Performance Success Factors

• Communication: Communicates well with team members and guests.
• Change Management: Supportive of change; reacts quickly and appropriately; accepts direction and constructive feedback.
• Decision Making & Problem Solving: Uses judgment, common sense, and sensitivity in addressing issues and seeking solutions to problems and challenges.
• Innovation & Creativity: Seeks new ways to improve efficiency, effectiveness, quality; offers suggestions and solutions to obstacles and challenges.
• Planning: Organized and able to establish priorities; delivers the desired results with a professional attitude. Recognizes priorities and responds with a sense of urgency. Follows procedures and policies in planning and executing job responsibilities.
• Cooperation: Supports fellow team members and is cooperative in providing excellent guest service.
• Quality of Work: Delivers quality work on time at the desired standards. Performs work duties in support of safety and security policies.
• Accountability: Delivers results on time and at the quality level promised. Is punctual and ready to begin work assignments. Delivers quality work product using resources and time allocated.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Restaurants