Crew Member

Culver's Restaurants; Austin (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Culver's Restaurants recherche des membres d'équipe motivés pour fournir un service exceptionnel aux invités dans un environnement dynamique. Les candidats doivent avoir des compétences en communication, une compréhension des normes de sécurité alimentaire et être capables de travailler efficacement en équipe. Ce poste à temps plein implique des responsabilités variées allant de la préparation des aliments à l'assistance des clients.

Qualifications

• Compétences de lecture et d'écriture requises.
• Capacité à communiquer efficacement avec les invités, l'équipe et la direction.
• Démonstration des connaissances en sécurité alimentaire.

Responsibilities

• Fournit un service client exceptionnel et hospitalité.
• Prépare des produits de qualité tout en maintenant le contrôle des portions.
• Effectue la gestion des commentaires des invités rapidement et avec courtoisie.

Skills

Communication

Service client

Sécurité alimentaire

Job description

Be among the first 25 applicants.

Job Summary

Provides personalized, exceptional guest service ensuring that every guest who chooses Culver's leaves happy.

Essential Functions

• Consistently provides excellent guest service and hospitality.
• Demonstrates proper personal hygiene and food safety practices consistently.
• Maintains a neat, well-groomed uniformed appearance.
• Follows restaurant policy on attendance, respectful conduct of team members, and all other policies consistently.
• Assists guests with product knowledge and promotional information upon request accurately.
• Follows company safety standards at all times and looks out for the safety of other team members and guests.
• Demonstrates proper food safety practices by accurately completing the Quality Control/Safe Food Checklist.
• Handles guest comments promptly and courteously.
• Performs primary and secondary position responsibilities timely and accurately.
• Performs backup support accurately and timely after secondary responsibilities are accomplished.
• Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request.
• Answers the telephone courteously and professionally, within three rings.
• Prepares quality products while maintaining portion control and presentation within service goal times.
• Attends all team member meetings.

Qualifications

• Flexible schedule
• Reading and writing skills required
• Effective communication with guests, team, and management
• Maintains a sense of urgency
• Demonstrates trained food safety knowledge

Physical Abilities

• Stand constantly
• Walk constantly
• Sit occasionally
• Handling constantly
• Lift/carry 10 lbs or less constantly
• Lift/carry 11-20 lbs constantly
• Lift/carry 21-50 lbs frequently
• Lift/carry 51-100 lbs occasionally

Team Member Performance Success Factors

• Communication: Timely, clear, concise verbal and written communication; effective problem-solving and idea delivery.
• Change Management: Supportive of change; reacts quickly and appropriately; accepts feedback.
• Decision Making & Problem-Solving: Uses judgment and gathers appropriate information to address issues.
• Innovation & Creativity: Seeks new ways to improve efficiency and quality; offers suggestions.
• Planning: Organized, establishes priorities, manages multiple deadlines with professionalism.
• Cooperation: Supports fellow team members and provides excellent guest service.
• Quality of Work: Delivers quality work on time, adheres to safety and security policies.
• Accountability: Delivers results on time, is punctual, and uses resources efficiently.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Restaurants

Referrals increase your chances of interviewing at Culver's Restaurants by 2x.

Sign in to set job alerts for “Crew Member” roles.