Crew Manager

Marquette Transportation Company, LLC; Paducah (KY); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health, dental & vision insurance

401K with company match

Bonus plan

Life insurance

Short-term disability

Long-term disability

Flexible spending account

Critical illness insurance

Accident insurance

Job summary

Marquette Transportation Company, LLC, headquartered in Paducah, Kentucky, is a leading inland marine transportation provider. The role focuses on staffing vessels, coordinating crew travel, and collaborating with Operations leadership to drive efficiency and safety on the Mississippi River System and beyond.

We seek a detail-oriented Operations Manager with a Bachelor’s in a related field, strong data-analysis skills, and proficiency in Microsoft Office to develop processes, monitor metrics,

Qualifications

• Bachelor’s degree in Operations Management or related field preferred.
• Data analysis and metrics competencies with ability to interpret, apply, and adapt to findings.
• Highly adaptive to changes in process due to improvements in technology.
• Strong communication, interpersonal skills and team building skills.
• Must be proficient in Microsoft Office.
• Process management with ability to continuously improve sustainable, end-to-end processes.

Responsibilities

• Actively collaborate with the Operations leadership team driving cohesion, superior communication, and business results.
• Contribute to development, adoption, and execution of new and innovative department processes and business rules.
• Embrace and monitor key indicators driving VMT accountability for crew utilization, travel, performance, retention, and other key metrics.
• Responsible for the effective staffing of vessels.
• Responsible for crew dispatch and travel, ensuring vessels are effectively staffed.
• Guiding crew performance management and employee coaching and corrective action for members on their Vessel Management Team (VMT).
• Responsible for crew travel budget, driving continuous improvement.
• Coach and develop crew to improve their skills and support their professional growth.
• Perform on-call rotation ensuring coverage over holidays and weekends.
• Other duties as assigned.

Skills

Data analysis

Communication

Team building

Process improvement

Education

Bachelor's degree in Operations Management or related field

Tools

Microsoft Office

Job description

Headquartered in Paducah, Kentucky and founded in 1978, Marquette is a leading provider of inland marine transportation services. Our Company operates over 130 towboats on the Mississippi River System, Gulf-Intracoastal Waterway, and near-shore coastwise market. In addition, the Company controls over 1,000 dry cargo barges. The Company has additional offices in St Rose, LA, Lockport, LA and La Porte, TX. With over 1,800 vessel and shore-based employees, Marquette is the largest provider of independent towing services within the inland waterways. We are the only fully integrated fleet in the industry that can do what we do.

• Actively collaborate with the Operations leadership team driving cohesion, superior communication, and business results.
• Contribute to development, adoption, and execution of new and innovative department processes and business rules.
• Embrace and monitor key indicators driving VMT accountability for crew utilization, travel, performance, retention, and other key metrics.
• Responsible for the effective staffing of vessels.
• Responsible for crew dispatch and travel, ensuring vessels are effectively staffed.
• Guiding crew performance management and employee coaching and corrective action for members on their Vessel Management Team (VMT).
• Responsible for crew travel budget, driving continuous improvement.
• Coach and develop crew to improve their skills and support their professional growth.
• Perform on-call rotation ensuring coverage over holidays and weekends.
• Other duties as assigned.

Qualifications:

• Bachelor’s Degree in Operations Management or related field preferred.
• Data analysis and metrics competencies with ability to interpret, apply, and adapt to findings.
• Highly adaptive to changes in process due to improvements in technology.
• Strong communication, interpersonal skills and team building skills.
• Must be proficient in Microsoft Office.
• Process management with ability to continuously improve sustainable, end-to-end processes.

Marquette offers competitive pay, health, dental & vision insurance, 401K plan with company match, bonus plan, company paid life insurance, short- & long-term disability, flexible spending account, critical illness, accident insurance, and other incentives!