Crew Leader - Montgomery, Alabama

MissionHires; Montgomery (AL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

401(k)

10 days of PTO per year

8 paid holidays

Career growth opportunities

Job summary

MissionHires is looking for a hands-on Crew Leader to supervise moving crews in Montgomery, Alabama. In this role, you will be responsible for leading teams in packing, loading, and delivering high-end items while ensuring exceptional customer service. Ideal candidates have strong leadership skills and the ability to handle heavy furniture.

The position includes benefits such as medical insurance, 401(k), and career growth opportunities. Join our strong company culture and help create exceptional moving experiences.

Qualifications

• Experience leading teams or supervising employees.
• Strong communication skills to engage with customers.
• Ability to lift and safely handle heavy items.

Responsibilities

• Supervise and work with a team of movers.
• Lead moving crews during all phases of the move.
• Ensure excellent customer service and safety standards.

Skills

Customer service skills

Team leadership

Problem-solving

Communication skills

Physical strength

Education

High school diploma or GED

Job description

Overview

Join one of the Southeast's most respected white‑glove moving and installation companies. For nearly 30 years, McCorquodale Transfer has helped interior designers, luxury homeowners, and businesses relocate, store, and install fine furnishings, artwork, and antiques with exceptional care. We’re looking for a hands‑on Crew Leader who can lead by example, deliver outstanding customer service, and help create exceptional moving experiences.

Responsibilities

As a Crew Leader, you’ll supervise and work alongside a team of 2–4 movers while serving as the primary point of contact for customers throughout the move.

Your responsibilities will include:

• Leading moving crews during packing, loading, transportation, unloading, and installation
• Delivering exceptional customer service to high‑end residential and commercial clients
• Assigning tasks and ensuring efficient team performance
• Protecting and handling valuable furnishings, artwork, and antiques
• Maintaining safety standards and equipment readiness
• Solving problems in the field and communicating with operations teams
• Motivating team members and fostering a positive work environment
• Ensuring every move meets McCorquodale's white‑glove service standards

Requirements

Required:

• High school diploma or GED
• Valid driver’s license
• Ability to travel 50–70% of the time, including occasional overnight stays
• Experience leading teams or supervising employees
• Strong customer service and communication skills
• Ability to lift, move, and safely handle heavy furniture and household items
• Professional attitude and strong work ethic

Preferred Qualifications

• Experience in the moving, logistics, furniture delivery, installation, or transportation industries
• Prior crew leader, supervisor, or team lead experience
• Experience working directly with customers in a service environment

Physical Requirements

This is a physically active role requiring:

• Frequent lifting and moving of furniture and household items up to 100 lbs.
• Standing, walking, climbing stairs, bending, kneeling, and carrying items throughout the day
• Working in residential and commercial environments

Benefits

• Medical insurance
• Voluntary ancillary insurance, including vision, dental, life insurance, short‑term disability, and long‑term disability
• 10 days of PTO, prorated during the first year
• 8 paid holidays
• 401(k)
• Primarily Monday–Friday work schedule, with weekend work being very rare, especially compared to the rest of the moving industry
• Strong company culture
• Most uniforms are supplied by the company. Currently, employees are responsible for shoes and shorts/pants, but we plan to expand company‑covered uniform items in the near future.
• 90‑day review, where many employees may receive a compensation increase, especially when they are performing at a high level
• Career growth opportunities, as the company continues to expand at a strong pace