Crew Leader/Lead Technician Window Cleaning & Pressure Washing

Window Hero; Wilmington (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a growing company as a Crew Leader at a leading window cleaning and maintenance service. This role is perfect for those who enjoy working outdoors and are committed to exceptional customer service. You'll receive paid training and opportunities for personal growth and advancement in a supportive team environment.

Benefits

Paid training

Opportunities for career growth

Supportive team environment

Qualifications

• Experience in customer service is a must.
• Leadership experience required.
• Comfortable climbing ladders and carrying equipment up to 50 lbs.

Responsibilities

• Provide great customer service and ensure customer satisfaction.
• Lead a team and assist in training.
• Perform physical tasks including climbing ladders and operating equipment.

Skills

Customer Service

Leadership

Job description

Are you looking for something new?

Do you enjoy working outside?

Do you like being responsible for customer service?

This could be the job for you!

Join a TEAM that you enjoy!

We are competitive, positive, and hardworking. We enjoy sports, being outside, staying active, and having fun. Does this sound like you?

Have an IMPACT through great customer service!

Our focus is making our customers happy. We create relationships that lead to loyalty. And it's working! We have a 5 Star rating on Google Reviews. Are you great at customer service?

Grow personally and LAUNCH a career!

We are a growing company. We have pathways for our people to grow into sales and management. We will help develop these skills. Are you ready to grow?

"I started working part-time at Window Hero while finishing my college degree. I liked being part of a small business and saw it as a good opportunity. I worked my way from Crew Member to Crew Leader and have now turned working at Window Hero into my full-time career!" - Connor Smith, Window Hero Crew Leader.

Crew Leader:

• Paid training
• Have an impact on our team
• Leadership experience required
• NO past experience is necessary
• GREAT CUSTOMER SERVICE SKILLS ARE A MUST
• Requires a good driving record
• A background check is required
• Must be comfortable climbing ladders and be able to carry equipment up to 50 lbs

Getting to know Window Hero

• We are a RELATIONAL company. We value the person as much as the project. Our people are our greatest strength, and we invest in personal growth and developing strong teams. We have developed a strong culture of growth and accountability within our franchise system. You will connect with owners and managers in our other franchises to share best practices and get coaching and feedback.
• We offer services that clients need on a REPEAT basis. We love when we see the same client year after year or even multiple times a year. Customer loyalty is one of our primary goals. Our services include window cleaning, pressure washing, and gutter guard installation.
• We serve the High-End Residential Market because these homeowners take great pride in their homes, value quality over price, and opt to outsource the majority of their home maintenance needs.

Thank you for considering Window Hero! If you feel you are a good fit for this position and would like to learn more, please respond to this posting.