Crew Leader (Houston, TX)

MCS; Town of Texas, Lewisville (WI, TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Crew Leader to guide a dedicated team in delivering high-quality landscape services. In this dynamic role, you'll leverage your leadership skills to manage daily operations, ensuring tasks are completed safely and efficiently. Your ability to communicate effectively and provide exceptional customer service will be crucial in addressing client concerns and enhancing crew performance. Join a team where your contributions will directly impact client satisfaction and operational excellence, all while working in a supportive environment that values safety and teamwork.

Qualifications

• 2+ years of experience in landscape-related field required.
• Excellent communication and decision-making skills are essential.

Responsibilities

• Direct the work of 2-3 team members and ensure task completion.
• Oversee day-to-day site operations and maintain service expectations.

Skills

Leadership Skills

Communication Skills

Customer Service Skills

Decision Making

Problem Solving

Education

High School Diploma

2+ years landscape-related experience

Job description

Summary:

Looking for an opportunity where success comes naturally? Then you may have found your crew. We're looking for a Crew Leader to join our team.

Essential Duties & Responsibilities:

Here's what you'd do:

• You'd flex your leadership skills, directing the work of 2-3 team members.
• You'd ensure assigned tasks are completed safely, efficiently, and to quality standards.
• Our crew leaders oversee crews in varying service lines, including basic maintenance, landscape installation, and supportive services like irrigation, and seasonal color management.

You'd be responsible for:

Performance & Quality:

• Overseeing day-to-day site operations and delegating work to crew members.
• Maintaining a schedule and ensuring service expectations are met.
• Identifying more efficient ways to perform work

Client Satisfaction:

• Surfacing client concerns to management and proactively assisting in achieving a resolution.

Crew Management:

• Providing the Manager with feedback on crew members.
• Assisting management in the development and training of crew members.
• Turning in accurate crew time logs

Safety:

• Ensuring all crew members perform their work safely and in accordance with company policies.
• Ensuring equipment is in good working order and receives appropriate preventative maintenance.
• Logging equipment usage and maintenance cycles

Competencies:

• Excellent communication and interpersonal skills
• Exceptional customer service skills
• Effective decision making and problem-solving skills
• Results oriented; ability to adhere to schedules

• Demonstrated ability to lead people and get results
• Inspires and motivates others to perform well and accepts feedback well

Experience:

Experience: 2+ years landscape-related field

Physical Requirements and Work Content:

Americans with Disability Specifications: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand, move, operate with hands and arms, and lift up to 50 pounds. The employee is regularly required to use hands to operate or feel objects, tools or controls, communicate, distinguish or identify, adjust or focus.

Work Environment:

Americans with Disability Specifications: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand, move, operate with hands and arms, and lift up to 50 pounds at times. The employee is regularly required to use hands to operate equipment, tools or controls, communicate, distinguish or identify, adjust or focus.

Additional Comments:

These declarations are not to be an "all-inclusive" list of the duties and responsibilities nor of the skills and abilities required to do the job. They are intended only to describe the general nature of the job and a reasonable representation of its activities. Additional essential functions and/or tasks may be identified by the company and listed as such in the incumbent's performance appraisal. Various tasks may be assigned under each task or function. The incumbent performs other job-related duties as assigned and required.

This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship.

EOE, including disability / vets