CREW LEADER (AVIATION)

City of Killeen, Texas; Killeen (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

A local government agency in Killeen, Texas is seeking a Crew Leader to oversee the daily operations of the line services team. This role includes training technicians and ensuring compliance with aviation safety standards. Ideal candidates possess strong leadership skills and experience in aviation fuel service operations. The position offers a dynamic work environment with required adaptability to various schedules.

Qualifications

• Graduate from high school or equivalent.
• One year experience operating aviation fuel service equipment.
• Ability to establish effective working relationships.

Responsibilities

• Overseeing daily operations of the line services team.
• Training and mentoring team members.
• Operating aviation fueling equipment safely.

Skills

Effective communication

Stress management

Time management

Basic computer skills

Education

High school graduate or equivalent

Tools

Aviation radios

Fuel truck

Ground power unit

Job description

General Purpose

Responsible for overseeing and coordinating the daily operations of the line services team, ensuring safe, efficient, and high-quality ground support services for all aircraft and customers. This role includes coordinating fueling, towing, and ground handling operations, enforcing compliance with safety and regulatory standards, and providing exceptional customer service to pilots, passengers, and tenants. The Crew Leader trains, mentors, and evaluates team members, under the direction of the Line Service Supervisor, and communicates effectively with other departments to maintain seamless operational workflows. Strong leadership, problem-solving skills, and a commitment to maintaining a culture of safety and professionalism are essential for success in this position.

Supervision Exercised

Leads Aviation Line Service Technicians in performance of their duties.

Essential Duties And Responsibilities

• Operates and maintains large aviation fuel service trucks to fuel civil and military aircraft; operates and maintains aviation fuel storage facilities.
• Performs training of other department line service technicians as required by Federal Aviation Administration (FAA) Part 139 Certification, and all other training as may be directed by the Line Services Supervisor or the Airport Operations Manager.
• Performs ground guide duties to safely guide aircraft to a proper parking location and perform aircraft towing if requested by the customer or otherwise required.
• Assists the Line Services Supervisor as needed and performs his/her duties in his/her absence.
• Receives payments for aviation services performed to include fuel, pushback, de-icing, etc.
• Performs quality control checks on commercial bulk fuel deliveries.
• Assist with Charter flights, inspecting vehicles before entering the Security Identification Area (SIDA), perform inspections.
• Perform minor building maintenance and grounds maintenance as required, maintenance and repair of airfield, General/Corporate Aviation Building, and Fuel Farm.
• Performs maintenance and preventive maintenance of ground handling equipment, fueling equipment, trucks, fuel tanks, etc.
• Reacts to aviation related emergencies.
• Act as a receptionist for the general aviation terminal building. Greet the public and assist in responding to customer’s request for assistance.
• Employee may serve on committees as required and assigned.
• Adheres to assigned work schedule as outlined in the Department and City attendance policies and procedures; ensures all behaviors comply with the City’s Personnel Rules and Regulations; possesses and maintains a valid driver’s license, if required, and complies with City of Killeen driving policy accordingly.
• Performs other duties as assigned.

Required Minimum Qualifications

Education & Experience:

• Graduate from high school or equivalent; and
• One (1) year experience operating civilian or military aviation fuel service equipment; or,
• Two (2) years’ experience as an Aviation Line Services Technician, preferred

Knowledge, Skills, And Abilities

• Ability to communicate effectively verbally and in writing;
• Ability to understand and follow written and oral instructions;
• Ability to establish effective working relationships;
• Ability to perform arithmetic computations accurately and quickly;
• Ability to handle stressful situations;
• Basic computer skills
• Ability to work independently;
• Skill in time management
• Skill in operation of listed equipment;
• Ability to use equipment and tools properly and safely;
• Working knowledge of equipment, materials and supplies used in fueling and servicing aircraft;
• Ability to maintain regular and punctual attendance.

Special Requirements

• Employee must possess a valid Class C Texas driver’s license by date-of-hire and

comply with the City of Killeen driving policy; * Employee must pass a FBI fingerprint-based background check by date-of-hire; * Employee must pass a TSA Security Threat Assessment (STA) by date-of-hire; * Employee may be required to work nights, weekends, holidays, and rotating shifts; * Must have successfully completed an aviation fuel training course in fire safety which is acceptable to the FAA as meeting the requirements of 14 CFR Part 139.321(e)(1) or must successfully complete such a course within ninety (90) days of employment.

Tools And Equipment Used

Computer with word processing and spreadsheet software, copier, fax machine, aviation radios, fuel truck, de-ice machine, ground power unit, tow tractor, baggage loader, bulk fuel storage facility, motor vehicles, and other equipment as required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, climb stairs and ladders, talk and hear; use hands and fingers to handle, feel objects, operate tools, or controls and reach with hands and arms.

The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

This is a safety sensitive position.

Work Environment

The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works near moving mechanical parts. The employee frequently works in high, precarious places and is frequently exposed to wet and/or humid conditions, hazardous chemicals, fuel fumes or airborne particles, and aircraft noise.

The noise level while performing fueling or ground handling duties is high and requires the use of hearing protection equipment.

Selection Guidelines

Formal application, rating of education and experience; oral interview and reference check; job related tests may be required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statement of duties does not exclude them from the position if the work is similar, related or a logical assignment of the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirement of the job change.