Crew Lead - Structured Cabling

IES Holdings; Tempe (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

IES Communications is seeking a Crew Lead - Structured Cabling to oversee on-site voice and data installation projects. This hands-on leadership role combines technical expertise, crew supervision, and customer coordination to deliver projects safely and efficiently.

The role requires 3+ years in telecommunications/structured cabling, supervisory experience, and the ability to interpret blueprints. Travel within the region may be required, with a focus on maintaining high safety and quality

Qualifications

• 3+ years of experience in telecommunications, structured cabling, or a related technical field.
• 6+ months of supervisory or management experience.
• Hands-on ability to terminate fiber-optic cable.
• Ability to read blueprints, specifications, and project quality requirements.
• Knowledge of universal communications color codes.
• Proficiency with Microsoft Word, Excel, and Project.
• Strong problem-solving, communication, organization, and customer service skills.
• High school diploma or GED.
• Ability to meet company minimum driving standards.

Responsibilities

• Lead and develop installation crews: Assign work, provide training, monitor performance, and elevate concerns to the Project Manager when needed.
• Keep projects on track: Partner with the Project Manager and Project Lead to meet productivity goals, schedules, and project budgets.
• Maintain safety and quality: Conduct weekly safety meetings, perform quality checks, and ensure compliance with company and customer requirements.
• Troubleshoot technical issues: Apply your structured cabling knowledge to resolve installation challenges and support successful project completion.
• Coordinate project documentation: Complete timesheets, work orders, change orders, material and tool transfers, and other required paperwork accurately and on time.
• Support voice and data cross-connects: Coordinate moves and cut sheets, interpret project documents, and prepare red-lined as-built drawings.
• Serve as the on-site customer contact: Address questions and concerns and attend facility and construction meetings as needed.
• Identify process improvements and perform other duties as assigned.

Skills

Leadership

Supervisory experience

Telecommunications

Structured cabling

Blueprint interpretation

MS Word, Excel, Project

Problem-solving

Customer service

English proficiency

Education

High school diploma or GED

Tools

Punch-down tools

Crimp tools

Butt set

Multimeter

Cable testers

Job description

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply

Lead crews. Solve technical challenges. Keep projects moving.

IES Communications is seeking a Crew Lead - Structured Cabling to oversee on-site voice and data installation projects.

This hands-on leadership role combines technical expertise, crew supervision, and customer coordination to deliver projects safely, efficiently, and to company and customer quality standards.

What You’ll Do

• Lead and develop installation crews: Assign work, provide training, monitor performance, and elevate concerns to the Project Manager when needed.
• Keep projects on track: Partner with the Project Manager and Project Lead to meet productivity goals, schedules, and project budgets.
• Maintain safety and quality: Conduct weekly safety meetings, perform quality checks, and ensure compliance with company and customer requirements.
• Troubleshoot technical issues: Apply your structured cabling knowledge to resolve installation challenges and support successful project completion.
• Coordinate project documentation: Complete timesheets, work orders, change orders, material and tool transfers, and other required paperwork accurately and on time.
• Support voice and data cross-connects: Coordinate moves and cut sheets, interpret project documents, and prepare red-lined as-built drawings.
• Serve as the on-site customer contact: Address questions and concerns and attend facility and construction meetings as needed.
• Identify process improvements and perform other duties as assigned.

Tools & Technical Skills

Must possess and effectively use standard installation hand tools, including screwdrivers, drywall saw, level, tape measure, snips with belt sheath, pliers, hammer, cable stripper, flashlight, and gloves. Required telecommunications tools include 110/66 punch-down tools, a 6/8-position combination crimp tool, Krone/3M/BIX tools, a butt set, volt-ohmmeter, 4-pair continuity tester, and 5-gang punch tool.

Leadership Expectations

The Crew Lead is expected to provide hands-on leadership, coordinate daily work activities, maintain high standards for safety and quality, and support the team in resolving technical and operational issues. Successful individuals in this role are dependable, detail-oriented, technically capable, and comfortable working in a fast-paced data center environment.

Career Path

Crew Lead Project Lead - Structured Cabling

Work Environment & Physical Requirements

• Work at heights, on ladders, and in confined spaces.
• Lift up to 50 pounds and move up to 75 pounds.
• Regularly stand and walk across large jobsites.
• Distinguish colors, read small print, and recognize audible signals.
• Travel within the branch or regional territory as needed.
• Maintain regular attendance and a professional, self-motivated approach while representing IES with employees, customers, vendors, and partners.

What You'll Bring

• 3+ years of experience in telecommunications, structured cabling, or a related technical field.
• 6+ months of supervisory or management experience.
• Hands-on ability to terminate fiber-optic cable.
• Ability to read and interpret blueprints, specifications, and project quality requirements.
• Knowledge of universal communications color codes.
• Proficiency with Microsoft Word, Excel, and Project.
• Strong problem-solving, communication, organization, and customer service skills.
• High school diploma or GED.
• Ability to meet company minimum driving standards.

English language proficiency, including the ability to speak, read, write, and understand English, is required. This is based on the requirement to communicate directly with customer(s) and other employees, to complete regular reporting both to management and to the customer, and to promote safety and efficient communication in the case of emergencies.