Crew Lead - Security

IES Communications; Tempe (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

IES Communications is looking for a Crew Lead - Security Systems in Tempe, Arizona. The role involves supervising the installation of security systems like card access and CCTV. Responsibilities include training staff and ensuring project quality and safety standards are met.

The ideal candidate has at least five years of security systems experience and six months in a supervisory role. You’ll need to demonstrate technical skills as well as effective communication with team members and clients.

Qualifications

• Minimum five years of experience in security systems installation is required.
• Ability to interpret blueprints and specifications effectively.
• Knowledge of universal communications color codes.

Responsibilities

• Supervise technicians and provide performance support.
• Ensure compliance with safety and quality guidelines.
• Coordinate with the Project Manager for job productivity.

Skills

Supervisory skills

Problem-solving skills

Technical understanding of security systems

Effective communication

Education

High School diploma or GED

5+ years in security systems installation

6+ months supervisory experience

Tools

Basic hand tools

Multimeter

Microsoft Office proficiency

Job description

Job Summary

The Crew Lead - Security Systems will serve as the on-site coordinator and crew lead supervisor for the program and installation of Security Systems—including Card Access, CCTV, CATV, and Intrusion systems—according to manufacturer requirements and engineered drawings. The role ensures job completion in alignment with company and customer quality and safety requirements while maintaining staff efficiency.

Job Duties and Responsibilities

• Consistently supervise technicians, providing training and performance support.
• Ensure adherence to company and customer safety and quality guidelines; conduct weekly safety meetings.
• Initiate performance-related communications and, when necessary, escalations to the Security Systems Project Manager.
• Coordinate with the SS Project Manager to guarantee productivity, job completion, and budget compliance.
• Accurately and promptly complete all project paperwork (timesheets, material transfers, work orders, change orders, tool transfers, etc.).
• Act as the main on-site customer contact for questions and concerns; attend facility and construction meetings as required.
• Perform tasks with a detailed understanding of card access, CCTV, CATV, and intrusion systems; troubleshoot and resolve technical issues.
• Complete additional responsibilities as assigned.

Physical and Mental Requirements

• Self‑motivated, positive, professional, and committed to project process improvement.
• Promote company culture and mission to employees, vendors, clients, and partners.
• Serve as a liaison with customer representatives.
• Demonstrate proven problem‑solving, critical thinking, and effective communication skills.
• Stand and walk regularly on large job sites; work at heights, off ladders, and in confined spaces.
• Lift up to 50 pounds and move up to 75 pounds.
• Distinguish colors, read small print, and recognize audible signals such as dial tones.
• Travel within the branch or regional territory as required.

Tools and Equipment

• Basic hand tools: screwdriver (all sizes), drywall saw, torpedo level, tape measure, snips (with belt sheath), adjustable and needle‑nose pliers, lamphammer, cable stripper, insulated crimping tool, flashlight, gloves.
• Multimeter, butt‑set, toner/wand, coax compression and/or hex crimp tool.

Education, Certification, License, and Skill Requirements

• High School diploma or GED equivalency.
• Minimum of five (5) years of security systems installation experience.
• Minimum of six (6) months supervisory or managerial experience.
• Proficiency in interpreting blueprints, specifications, reporting, and quality requirements.
• Knowledge of universal communications color codes.
• Proficiency with the listed tools.
• Proficiency with Microsoft Office (Word, Excel, MS Project).
• Meet company minimum driving standards.
• Minimum years of experience: 2–4.
• License required: None.

Equal Employment Opportunity Statement

IES is an Equal Employment Opportunity Employer. The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans.