Crew Lead Manager

Zaxby's; Orange City (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free meals on the clock

Team member referral bonus

Flexible hours

Incentives

Job summary

Zaxby’s in Orange City, FL is seeking a restaurant management professional to lead daily operations in a fast-paced, casual dining setting. The role requires 2–3 years of management experience, a flexible schedule including nights and weekends, and a high school diploma or equivalent.

Responsibilities include training staff, coaching teams, managing cash & POS, maintaining facilities, and ensuring great guest experience and brand standards at all times.

Qualifications

• 2–3 years management/shift leader experience.
• High School Education or equivalent.
• Must be 21 years of age or older.

Responsibilities

• Lead crew and personnel on each shift, including cashiers and cooks.
• Provide friendly, enthusiastic service for all guests and greet/thank guests.
• Maintain inventory, balance tills, and operate the POS system.
• Ensure cleanliness, safety, and a welcoming environment.
• Hire and schedule staff to meet guest experience while managing labor.

Skills

Leadership

Team leadership

Inventory management

Cash handling

Customer service

Education

High school diploma or equivalent

Tools

POS system

Job description

To our guests, Zaxby’s is more than just a place to eat – it’s a place to have fun, spend some time with friends and experience great food.

To our team members, Zaxby's is a family.

Looking for a great career?! We are looking to hire hard-working, outgoing, energetic restaurant management personnel who can excel at the tasks in the following job description for a fast-paced, fast-casual restaurant. Must have a flexible schedule. Nights and weekends are required. Restaurant Experience is preferred. Must be hard working and a team player, willing to go above and beyond the call of duty. We want folks who care about people and the work that they do.

Job Qualifications

The following requirements must be met in order to qualify for this position.

• Must be 21 years of age or older
• 2-3 years management/shift leader experience
• High School Education or equivalent
• Ability to work a minimum of 30-40+ hours per week
• Flexible Schedule
• Free Meals on the Clock
• Team member recognition program
• Team member referral bonus
• Flexible Hours
• Incentives

Responsibilities:

The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:

• Zaxby’s Front of House Development Plan
• Hands-on stations training
• Provide friendly, enthusiastic service for all guests
• Promptly greet guests as they enter and thank them as they leave
• Maintain awareness of current promotions
• Explain menu items, answer questions, and suggest additional items
• Enthusiastically represent the Zaxby’s brand
• Accurately complete orders and guest transactions
• Enter guest orders accurately into the point of sale system
• Accept payments, operate cash registers, and maintain receipts
• Handle cash payments, count and verify tills, and record totals appropriately
• Maintain a clean, safe, welcoming environment
• Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
• Maintain equipment and inform management of maintenance needs
• Stock paper goods, condiments, serveware, and beverages
• Keep work areas clean and organized
• Accurately complete, package, and present guest orders
• Provide Positive work environment.

Capabilities Requirement:

• Lead crew and personnel on each shift, including cashiers and cooks.
• Make sure all guests are greeted and lead crew to greet each guests.
• Adaptable
• Inventory management: the management of food costs.
• Insure that all daily, weekly, monthly and quarterly tasks and checklists are being completed correctly.
• Hiring and scheduling staff to provide quality guest experience while managing labor expense.
• Insure that daily cash drawers, safe and credit cards are balanced.
• Operate the store to meet or exceed budgeted operating goal.
• Insure that all product quality standards are met.
• Create an environment of quality within your store.
• Lead a team well and coach the performance of others.

949 Saxon Blvd, Orange City, FL 32763, USA