Crew ChiefLead Restoration Technician

PuroClean of Bluffdale; Bluffdale (UT); On-site; USD 40,000 - 56,000; Full time

Job summary

PuroClean of Bluffdale is seeking a Crew Chief/Lead Restoration Technician to manage jobs and ensure outstanding customer service in restoration processes. The ideal candidate will possess leadership abilities, attention to detail, and a commitment to safety. This role offers competitive pay, bonuses, and opportunities for professional growth. Join our mission to heal properties and restore lives as part of a dedicated team!

Benefits

Bonus based on performance

Opportunity for advancement

Paid time off

Profit sharing

Free uniforms

Company-sponsored training

Qualifications

• 1-2 years mitigation experience required.
• Willingness for continued learning and growth.
• Ability to lift at least 50 lbs.

Responsibilities

• Manage customer satisfaction and professionally represent the brand.
• Ensure timely communication with job participants.
• Coach and train entry-level technicians.

Skills

Leadership

Attention to detail

Multitasking

Organizational skills

Education

IICRC WRT Certification

Job description

Benefits:

Bonus based on performance

Company parties

Opportunity for advancement

Paid time off

Profit sharing

Competitive salary

Free uniforms

Crew Chief/Lead Restoration Technician

At PuroClean of Bluffdale, we're so much more than just another restoration company! We're a group of high-performing and committed individuals, unified as One Team in a common mission and vision that's deeper than just making a profit. Interested to join our team? Read on to learn more about us and whether or not you could be a good fit to join us on our Mission to Heal Properties & Restore Lives!

About us: https://www.puroclean.com/bluffdale-ut-puroclean-bluffdale/careers/

· We are a mitigation-focused, full-service water damage mitigation, mold and biohazard remediation, smoke and fire restoration firm serving Northern Utah. We are growing quickly and are looking to welcome others to our Team!

Our Vision:

· To become Utah’s Preferred & Trusted service provider!

Our Core Values:

· Team Culture – Like that of a Champion Sports Team

· Extreme Ownership – Be Accountable for your responsibilities, to your teammates and our Mission – No Excuses!

· Relentless Customer Service - for every customer!

· Transparency – Over communicate and document everything!

· Consistency – Do what you say you will do, when you commit to doing it – 99% = 0

· Tools of Success for all Team Members!

· Profitability to fuel Progress & Opportunity

Job Position Description:

With a ‘One Team’ mentality, manage and complete jobs according to The PuroClean Way. Strive to meet all customer needs in a kind and sympathetic way. Our Team takes pride in exceeding customer expectations in their times of need by providing a world-class level of service that sets us apart from our competitors in the industry. Participate in on-call rotation and respond to emergency service calls as needed. Set up and establish efficient job flow, coordinate job requirements, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Monitor all assigned jobs to ensure customer needs are met. Perform sales activities using our Customer Service Packet as a guide. Communicate and establish relationships with commercial, insurance, and residential customers. Ensure job documentation is completed timely and accurately. Maintain production costs at the established rate. Ensure timely communication with the other job participants such as the Coordinator, Project Manager, and the customers you serve.

Responsibilities:

Manage Customer Satisfaction and professionally represent the brand

Effectively perform all aspects of the mitigation production process

Continue to develop your production skills and expertise

Regular Vehicle and equipment maintenance and organization

Follow all uniform and policy guidelines

Always leave jobsites with a clean and orderly appearance

Coach and train entry-level technicians

Ensure clear communication with office staff, leaders and fellow technicians

Qualifications:

Willingness for continued learning and growth, ability to ‘lead and coach’ your teammates

Attention to details in organization, cleanliness and care for facility, assets and equipment

Aptitude with record keeping using smart technologies - recording information and communicating ‘the message’

Awareness and respect for safety, using care and caution with teammates and customers

Strength with multitasking and handling deadlines, organizational and leadership skills

Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time

1-2 years mitigation experience

IICRC WRT Certified

Compensation & Benefits:

Competitive base pay

Commissions on jobs you run as a lead

Generous afterhours callout bonus program

Holiday pay – 8 per year plus 1 floating

PTO

Company-sponsored training and professional development

Recognition, feedback and coaching to help you progress and succeed

Be a part of something bigger than yourself - Serve your community in their time of need!

Be a part of a winning team with a ‘One Team’ mentality - We serve together!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.