Crew Chief: Retail Leadership & Guest Experience

106 Team Car Care West, LLC (US); Rosemead (CA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

401K with company match

Biweekly bonuses

DailyPay

Medical/dental/vision insurance

Job summary

106 Team Car Care West, LLC (US) is seeking a Crew Chief in Rosemead, CA to lead and mentor a service team, ensuring top-notch guest experiences and smooth daily operations. You will work with the General Manager to grow revenue, coach staff, and maintain safety and quality standards.

The role requires 1–3 years of retail management, exceptional communication skills, and a proactive, guest-first attitude in a fast-paced environment.

Qualifications

• One to three years of retail management experience; Professional automotive experience is not required.
• Must have exceptional oral and written communication skills.
• Is a proven leader that possesses the ability to inspire and motivate diverse groups of people.
• Has sound business sense and a comprehensive understanding of the retail industry.
• Can analyze, comprehend, and recommend financial objectives that help increase sales and service results.
• Demonstrate a positive, helpful attitude as well as professional conduct and appearance always.
• Enjoys and is energized by a fast-paced, flexible, high-performance retail environment.
• Has a "Guest First" mindset.
• You must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Must be able to stand on your feet on hard surfaces like concrete or metal.
• Expect to work in an environment in which you frequently experience hot and cold temperatures, loud noises, and exhaust fumes.
• Must be able to lift and move work-related items up to 50 pounds.
• Perform all other duties as assigned or needed.
• Must be at least 18 years of age.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Responsibilities

• Directly collaborates with the General Manager to drive revenue through guest counts and core sales metrics.
• Coaches and delivers excellent customer service while ensuring a superior guest experience.
• Leads daily team huddles and store meetings to communicate goals and priorities.
• Develops teammates through our training program with ongoing guidance and direction.
• Maintains quality control measures and processes across operations.
• Assists with budgeting, sales forecasts and financial performance reporting.

Skills

Retail management

Leadership

Communication

Team coaching

Budgeting/forecasting

Customer service

Job description

106 Team Car Care West, LLC (US) is seeking a Crew Chief in Rosemead, CA to lead and mentor a service team, ensuring top-notch guest experiences and smooth daily operations. You will work with the General Manager to grow revenue, coach staff, and maintain safety and quality standards.

The role requires 1–3 years of retail management, exceptional communication skills, and a proactive, guest-first attitude in a fast-paced environment.