Crew Chief, Managed Aircraft

Vista; Teterboro (NJ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) plan with match

PTO accrual based on service

Life, disability insurance

Employee Assistance Programs

Mental Health Wellness Program

Empty Leg Flight Benefits

Job summary

Vista America, an operating partner of Vista, seeks a Crew Chief for the Legacy EMB135 to ensure availability and reliability of the fleet. You will coordinate with MCC, Planning and Technical Services to minimize downtime while delivering top-tier service to flight crews and owners.

This role involves 91/135 flight duties on a managed aircraft, leading maintenance teams, reviewing maintenance plans and ensuring compliance with airworthiness directives.

Qualifications

• FAA A&P certificate required.
• 5+ years of leadership experience in maintenance.
• Strong communication across teams and with flight crews.

Responsibilities

• Ensure high standards of aircraft availability and reliability.
• Coordinate with flight crew to communicate issues timely.
• Forecast maintenance activities with Planners for base and line maintenance.
• Provide feedback to optimize aircraft downtime while ensuring maintenance is performed.
• Collaborate with MCC Controllers, Planners and service providers to minimize downtime.
• Perform and supervise scheduled and unscheduled maintenance for timely return to service.
• Review maintenance plans to reflect program requirements and operation demands.
• Resolve unscheduled maintenance events quickly with MCC Controllers.
• Schedule line maintenance including MEL item rectifications.
• Maintain up-to-date maintenance tracking data and report findings to leadership.
• Ensure fleet campaigns and Airworthiness Directives are compliant.
• Assess supplier proposals and advise the Director of Managed Aircraft.
• Work with Technical Services to validate maintenance program effectiveness.
• Partner with leadership to streamline processes.
• Mentor junior Crew Chiefs and team members.

Skills

Team leadership

Maintenance planning

Troubleshooting

Cross-functional collaboration

Operational readiness

Education

FAA A&P certificate

Job description

The Crew Chief (“CC”) of the Legacy EMB135 is crucial to the serviceability, reliability and availability of the aircraft. The CC receives strategy, guidance, support and solutions from Maintenance and works directly with the MCC, Procurement, Technical Services and Planning Teams to ensure the smooth operation of the aircraft the CC is responsible for. The CC, which reports to the DOM, plays a critical role in minimizing aircraft downtimes, the quick rectification of unscheduled maintenance and ensured the flight crew and owner of the aircraft are satisfied with the service levels rendered.

As a Crew Chief with Vista America, you will push the boundaries of service and excellence. You'll love being part of a Global team that supports you every step of the way. This position will be a combination of part 91/135 flying on a managed aircraft.

Vista America, an operating partner of Vista - the world's leading global business aviation company - has established a new benchmark in business aviation services across the United States.

Responsibilities

• To ensure high standards of aircraft availability and reliability.
• Works closely the assigned flight crew to ensure issues are dealt with and communicated in a timely manner.
• Liaise with the Base and Line Maintenance Planners to ensure effective long- and short-range forecasting for the planning of scheduled base- and line-maintenance, and discretionary maintenance events.
• Provide critical feedback to the Base and Line Maintenance Planners to optimize the scheduling of aircraft downtimes to ensure maximum aircraft availability while ensuring all required maintenance is performed in a timely manner.
• Work closely MCC Controllers, Planners and maintenance service providers to achieve shortest and efficient aircraft downtimes.
• Perform and/or oversee the performance of scheduled and unscheduled maintenance to ensure the timely and safe return to service of the aircraft.
• Participates in periodic reviews of all scheduled maintenance events with Planning Team to ensure that planning reflects the approved maintenance program requirements and demands of the operation, and that short-notice changes are optimally integrated into the schedule.
• Work closely with MCC Controllers to quickly resolve unscheduled maintenance events,
• liaise with MCC Controllers and Line Maintenance Planners to schedule line maintenance events including the rectification of MEL items.
• Ensures the maintenance tracking software of their aircraft is up-to-date and accurate through periodic sampling of maintenance data entries, providing feedback of findings to the Director of Managed Aircraft.
• Reviews work packages to ensure completeness and efficient use of aircraft downtime.
• Works with Planners to ensure timely compliance of fleet campaigns, Airworthiness Directive and mandatory Service bulletin compliance.
• Reviews Long-Range Planners’ analysis of supplier proposals to RFQs and provides recommendations to Director of Managed Aircraft.
• Works closely with Technical Services Team to provide critical feedback on the effectivity of the approved maintenance programs and reliability efforts.
• Collaborate with Director of Managed Aircraft to develop more efficient/effective processes.
• Coach and mentor less-experienced Crew Chiefs and supporting team members.

Key Attributes

• Proven experience in maintaining complex turbine power aircraft.
• Effective communicator within their team, the operation and other business units.
• Demonstrates the ability to work cross-functionally to develop the best solutions.
• Demonstrated skills in performing effective troubleshooting techniques and efficient maintenance processes.
• Extensive knowledge of aircraft maintenance and aircraft maintenance planning
• Capable of successfully delivering results and managing deadlines in a demanding environment.

Minimum Qualifications

• Holder of an FAA A&P certificate with minimum 5 years’ experience
• Minimum 3 years of leading maintenance teams.

Preferred Qualifications

• Holder of an FAA A&P certificate with AI approval, with a minimum of 8 years’ experience.
• Has successfully complete aircraft type training for assigned aircraft type.
• 5+ years of leading maintenance teams.

Benefits

• Medical, Dental, and Vision plans
• 401(k) plan with generous company match with full and immediate vesting
• PTO Accrual – Increased based on years of service
• Company Paid Life, Short, and Long Term Disability Insurance
• Employee Assistance Programs
• Mental Health Wellness Program
• Empty Leg Flight Benefits & Customized Travel Site with Delta Airlines

Vista Americais an operating partner of Vista – the world’s first private aviation ecosystem, integrating a unique portfolio of companies. Vista has a global workforce of 4,000 aviation professionals and has flown corporations, governments and private clients to 187 countries, covering 96% of the world. The affiliated operating partners of Vista are equal employment opportunity employers. The affiliated operating partners of Vista do not discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, genetic information, or any other basis protected by applicable law. The affiliated operating partners of Vista also prohibit harassment of applicants or employees based on any of these protected categories. compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.