Crew Chief in Arcadia

Energy Jobline ZR; Arcadia (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

SERVPRO Franchise is seeking a Crew Chief to manage restoration projects in the Los Angeles area. This role focuses on overseeing field operations, ensuring quality, and delivering excellent customer service during challenging water and fire damage scenarios.

You will lead production teams, coordinate job flow, and uphold strict safety procedures while maintaining thorough documentation and cost control. A strong communicator with restoration experience is ideal for this demanding role.

Qualifications

• Clear written and verbal communication skills.
• Experience in cleaning/restoration environments.
• Ability to travel locally or out of state when required.
• Experience supervising teams or crew members.
• Familiarity with safety procedures on job sites.

Responsibilities

• Explain processes and answer customer questions as needed.
• Monitor and respond to customer needs to ensure satisfaction.
• Supervise Production Technicians and clarify expectations.
• Perform production processes and ensure quality control.
• Identify safety hazards and implement controls.
• Resolve problems quickly during projects.
• Maintain thorough job file documentation for accuracy.
• Manage production costs and resources efficiently.
• Protect and use equipment and materials responsibly.
• Keep vehicles, equipment, and work areas clean and organized.
• Support sales and marketing activities, including add-on checks.

Skills

Communication

Restoration experience

Travel flexibility

Supervising others

Safety procedures

Education

High school diploma/GED

Job description

Job DescriptionJob Description

Do you love helping people through difficult situations?

Then don’t miss your chance to join our Franchise as a new crew chief.In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Thenyoumay be our perfecthero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description:

Manage and complete jobs according to SERVPRO® processes per work order. Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Communicate and establish relationships with commercial, insurance, and residential customers.

Responsibilities:

• Explain processes and answer customer questions, as needed
• Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met
• Communicate clear expectations to Production Technicians and supervise their activities
• Perform production processes as scheduled and ensure quality control
• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers
• Resolve problems quickly as they arise
• Manage job file documentation to ensure complete and accurate project details
• Manage and control costs of production projects
• Manage assets by protecting and using equipment and materials properly
• Clean and maintain vehicles, equipment, warehouse, and office areas
• Perform sales and marketing activities, including add-on sales and security checks

Qualifications:

• Effective written and oral communication
• Experience in cleaning/restoration
• High school diploma/GED
• IICRC certifications
• Ability to travel locally or out of state when necessary

Physical and Work Environment Requirements:

• Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
• Exposure to chemicals
• Walking and standing for long periods of time, driving, sitting, climbing,
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., crawls spaces under buildings)
• Repetitive pushing/pulling/lifting/carrying objects

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Company Description

WE ARE a general contracting business that performs Restoration work for businesses and homeowners across Los Angeles. If you enjoy the satisfaction of helping people at times of distress and being well compensated for your efforts, then this is the position for you. We take a terrible situation that has been dropped into people’s lives and restore their property to its best condition.

Company DescriptionWE ARE a general contracting business that performs Restoration work for businesses and homeowners across Los Angeles. If you enjoy the satisfaction of helping people at times of distress and being well compensated for your efforts, then this is the position for you. We take a terrible situation that has been dropped into people’s lives and restore their property to its best condition.