Crew Chief

Madison Square Garden Entertainment Corp.; New York (NY); On-site; USD 180,000 - 200,000; Full time

Job summary

Madison Square Garden Entertainment Corp. (MSG Entertainment) is seeking a Crew Chief for its executive aircraft fleet.

The role focuses on oversight, readiness, and regulatory compliance to ensure aircraft availability and safety while supporting MSG Aviation operations. The ideal candidate has 4–6 years of related experience and holds an FAA A&P certificate, with preference for Gulfstream G550/G650 experience.

Qualifications

• 4–6 years of related experience required.
• FAA Airframe & Powerplant Certificate required.
• Experience with executive or corporate fixed-wing aircraft (Gulfstream preferred).
• Ability to coordinate with OEMs, vendors and internal stakeholders.
• Proven commitment to safety and regulatory compliance.

Responsibilities

• Lead oversight of MSG aircraft ensuring readiness, reliability, airworthiness, and regulatory compliance.
• Coordinate scheduled and unscheduled maintenance, inspections, and discrepancies.
• Troubleshoot avionics, electrical, flight controls, hydraulics, and cabin systems.
• Coordinate maintenance solutions with OEMs, vendors, and repair stations.
• Support takeoffs, landings, and launch/recovery operations.
• Maintain logbooks and maintenance records accurately.
• Procure parts and services to meet operational needs.
• Support other MSG aircraft as assigned.
• Foster relationships with vendors and internal partners to meet objectives.
• Promote safety culture through procedures and continuous improvement.
• Participate in projects and professional development.
• Maintain technical currency and on-site appearance guidelines.

Skills

Maintenance leadership

Troubleshooting aircraft systems

Strong communication

Vendor coordination

Safety compliance

Education

FAA Airframe & Powerplant Certificate

Tools

Maintenance tracking systems

Microsoft Office

Job description

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.

Who are we hiring?

We are seeking a Crew Chief who combines strong technical expertise with an ownership mindset and commitment to operational excellence. This role is responsible for the oversight, coordination, and execution of scheduled and unscheduled maintenance activities on assigned Madison Square Garden operated and/or controlled fixed-wing executive aircraft. The Crew Chief serves as a steward of assigned aircraft, ensuring aircraft readiness, reliability, airworthiness, and regulatory compliance while supporting the broader objectives of MSG Aviation. The ideal candidate thrives in a mission-driven environment, demonstrates sound technical judgment, and takes pride in delivering dependable outcomes under dynamic operating conditions.

What will you do?

• Lead the oversight of assigned MSG aircraft, ensuring the highest standards of operational readiness, reliability, airworthiness, and regulatory compliance while maintaining exceptional attention to detail.
• Serve as the primary steward for assigned aircraft, proactively managing maintenance requirements, inspection schedules, technical discrepancies, and vendor activities to support sustained operational availability.
• Perform and coordinate scheduled and unscheduled maintenance activities in a safe, efficient, and cost-effective manner.
• Troubleshoot and resolve aircraft discrepancies involving avionics, electrical systems, flight controls, hydraulics, powerplants, cabin systems, satcom, connectivity, telephony, and other integrated aircraft systems.
• Coordinate timely and efficient maintenance solutions with OEMs, vendors, repair stations, and internal stakeholders to minimize aircraft downtime.
• Support aircraft departures, arrivals, and launch and recovery activities, ensuring the highest standards of coordination and service excellence.
• Maintain aircraft logbooks, maintenance tracking systems, maintenance records, and associated documentation in an accurate and timely manner.
• Ensure timely acquisition of required parts, tooling, and maintenance services in support of operational requirements at or away from base.
• Support Crew Chiefs and fellow maintenance team members on other MSG aircraft as assigned.
• Foster productive working relationships with vendors, service providers, and internal partners to support the department's objectives.
• Promote a culture of safety through adherence to company procedures, regulatory requirements, and continuous improvement initiatives.
• Participate in departmental projects and special assignments as directed.
• Maintain technical currency and actively pursue professional growth and development opportunities.
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

What do you need to succeed?

• 4-6 years of related experience
• FAA Airframe & Powerplant Certificate required.
• (5) years of executive or corporate fixed-wing aircraft maintenance experience; experience supporting Gulfstream G550, G650, or equivalent large-cabin business aircraft, strongly preferred.
• Experience supporting aircraft launch and recovery operations.
• Demonstrated proficiency troubleshooting complex aircraft systems including avionics, connectivity, satcom, telephony, next generation cabin technologies, and integrated aircraft systems.
• OEM maintenance training on at least one company-operated aircraft preferred.
• Strong organizational and communication skills with the ability to balance hands‑on maintenance responsibilities with coordination of vendors, maintenance providers, and operational stakeholders in dynamic environments.
• Proficiency with maintenance tracking systems, Microsoft Office applications, and related technical tools.
• Demonstrate a proactive, solutions‑oriented attitude with a high level of integrity, professionalism, discretion, and commitment to safety.
• Approach challenges with accountability, adaptability, and a willingness to learn, while fostering teamwork and maintaining a positive mindset in a dynamic, fast‑paced aviation environment.
• Holds a valid driver's license with the ability to obtain an airport access badge and pass the airport‑driving test.

Special Requirements

• Domestic and international travel as required to support aircraft operations and maintenance activities.
• Ability to lift up to 50 pounds and perform maintenance activities in hangars, on ramps, and in operational environments.
• Flexibility to support operational requirements, including evening, weekend, and short‑notice maintenance needs.
• Relocation to Long Island, Queens, or Brooklynn is required.

Pay Range

$180,000—$200,000 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.