Crew Chief

Inframark; Forney (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Inframark in Forney, TX seeks a Crew Chief to supervise Utility Technician staff, overseeing tasks from pipe laying to water and sewer maintenance. You will train crew, manage schedules, ensure safety and compliance, and coordinate repairs with the operations team. Strong leadership and problem-solving skills are essential.

This role requires a CDL, operator licenses, and experience in distribution/collection systems. Excellent communication is a must for field teams.

Qualifications

• High School Diploma or GED required with 3-5 years in Distribution/Collection.
• Previous supervisory experience preferred.
• CDL Class A and water/wastewater licenses or equivalents required.

Responsibilities

• Ensure efficient operation of the Utility Technician dept per schedules and SOPs.
• Allocate work, provide direction, and train staff.
• Organize schedules and respond to emergencies.
• Advise purchasing on equipment needs.
• Perform grounds maintenance and site upkeep.
• Respond to after-hours emergencies and call outs.
• Diagnose problems and repair water/sewer systems.
• Install water/sewer taps, lines, meters, and fixtures.
• Create and complete work orders with quality checks.
• Adhere to health and safety procedures.

Skills

Leadership

Training

Scheduling

Operations oversight

Equipment operation

Safety compliance

Communication

Education

High School Diploma or GED

CDL Class A

Water/Wastewater License

One Call training/certificate

Tools

Microsoft Office

Job description

JOB FUNCTION/ PURPOSE

The Crew Chief is responsible for training and overseeing the daily activities of the Utility Technician staff in a wide range of duties such as laying pipes, lines, water meters, and other various activities.

RESPONSIBILITIES

• Assumes responsibility for insuring the efficient and effective operation of the Utility Technician department by:
• Ensuring that prescribed schedules and operating policies and procedures are followed.
• Making recommendations regarding improved operating systems and procedures.
• Allocating work and providing technical direction, assistance, and training to other personnel.
• Organizes schedules and emergency repairs in plants
• Advises purchasing on the equipment required for the work.
• Ensures proper grounds maintenance such as cutting grass, weeds, brush, trimming trees, and any other related duties are completed.
• Responds to call outs and after hour emergencies
• Excavates with mechanical equipment and hand tools
• Operate various equipment – probing rod, motor vehicle, portable generators, pumps, chain saws, chop saws, jacks, sewer cleaning machine, etc.
• Cleans and washes vehicles, tools, and equipment.
• Checks oil levels and greases equipment.
• Creates and completes work orders.
• Diagnoses problems and performs repairs in water and sewer systems.
• Installs and repairs water and sewer taps.
• Installs water lines, sewer lines, manholes, cleanouts, meter sets, etc.
• Understands and adheres to all company health and safety procedures as they relate to essential job functions.

Education/Experience

High School Diploma or GED and 3-5 years Distribution/Collection System experience. Previous supervisory experience preferred.

Licenses/Certifications

Valid Driver’s License (Class A CDL required to drive combination rig of truck, trailer & backhoe) and maintains insurable driving record. Level 3 or 4 Distribution/Collection System Operator license or Water/Wastewater License. One Call training and certificate.

Technical

Basic proficiency with Microsoft Office applications & internet. Ability to work with basic office equipment & phone systems. Working knowledge of OSHA requirements, DOT regulations & Utility SOPs.

Communication

Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Communicates detailed information.

Problem Solving & Quality

Pays attention to detail. Identifies & solves complex issues. Escalates issues accordingly; Checks work for quality. Shares suggestions to improve quality & productivity. Identifies, solves complex issues.

Managing For Results

Works independently with minimal supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks, projects & priorities. Demonstrates flexibility in workflow & scheduling.

Leadership & Initiative

Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership & development. Trains others. Takes charge in absence of supervisor.

PHYSICAL DEMANDS

Must be able to: frequently lift 50-80 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.