Crew

AMC Entertainment; West Webster (NY); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Free movies nationwide

Free popcorn

Discounts on food & drinks

Flexible schedules

Employee Assistance Program

Job summary

AMC Entertainment is seeking a Crew member to help deliver a memorable guest experience. You will greet guests, handle transactions with the POS system, and engage in upselling while keeping theatres clean and welcoming.

You’ll work in a fast-paced environment, with flexible hours including evenings and weekends. Training is provided, and there are opportunities for growth and discounts on movies and concessions.

Qualifications

• Customer-focused hospitality approach
• Experience with point-of-sale systems is a plus
• Ability to work in a fast-paced team environment

Responsibilities

• Greet guests with a smile and provide an engaging experience
• Operate the POS system to process transactions quickly and accurately
• Use sales techniques to upsell snacks and drinks
• Prepare and serve tasty treats safely
• Keep theatres, lobbies, and restrooms clean and welcoming
• Check tickets and direct guests to their auditorium
• Monitor auditoriums for safety and cleanliness
• Assist with opening/closing duties and collaborate with crew
• Maintain AMC wardrobe standards and professional demeanor

Skills

Customer service

POS operation

Upselling

Teamwork

Tools

POS system/checkout software

Job description

Step into the spotlight and help Make Movies Better! As an AMC Crew member, you’re the star in making the guest experience a blockbuster success. From welcoming guests with red carpet energy to selling snacks, checking tickets, keeping things clean, and running the register, you’ll rotate through roles and stay part of the action. We cross-train so you’ll build new skills, flex your strengths, and never miss your chance to shine.Why Work at AMC?At AMC, enjoy perks that deserve a standing ovation:FREE movies at any AMC nationwide—yes, even the blockbuster hits!Daily free popcorn and discounts on food and drinks (excludes alcohol)Flexible schedules that fit your lifeOpportunities to learn new skills and grow your careerFree, confidential access to the Employee Assistance Program (EAP), supporting the whole person through everyday stressors and major life momentsCompensationAMC provides a compensation range for open positions where required. Factors that may be used to determine actual compensation may include, but are not limited to, specific skill-set, relevant experience or geographic location. The compensation range for this position may be lower or higher in different markets based on business needs.The compensation for this position is: $16.00 per hour - $16.50 per hourWhat You’ll Be DoingGreet guests with a smile and create memorable moments—whether you’re popping popcorn or helping with a guest concern, you’ll listen actively and communicate clearly.Use AMC’s POS system to handle transactions with speed, accuracy, and a smile.Engage in awesome sales techniques (suggestive selling, upselling, and merchandising) to boost the guest experience and loyalty card sign-ups.Prepare tasty treats safely and efficiently—because what’s a movie without popcorn?Keep theatres, lobbies, and restrooms clean and welcoming.Follow instructions on safe use of all chemicals/cleaning materials.Check tickets and direct guests to their auditorium with a helpful and friendly attitude.Help enforce the movie rating system in a way that’s respectful and clear.Monitor auditoriums for picture and sound quality, lighting, audience behavior, and potential piracy.Assist with opening and closing duties so every shift starts fresh and ends strong.Jump in to support fellow crew members when needed—teamwork makes the movie magic happen.Help create an inclusive environment to ensure everyone feels welcomed, valued, and respected.Adherence to AMC Wardrobe 101 Standards, including black non-slip shoes, black pants, an AMC provided shirt (where applicable), and any items required by local regulations.Maintain a professional and positive demeanor—our team values fun, respect, and creating a welcoming atmosphere for all.Uphold AMC’s standards by adhering to all Company Policies and Procedures.What We Need From YouMust be at least 14 years of age.No experience is necessary—we’ll teach you everything you need to know!The role requires evening, weekend, and occasional holiday availability. Our theatres are open year-round, so we value flexibility during busy times.Be a reliable teammate by showing up on time.Willing to complete required training and certifications, provided by AMC.Friendly, outgoing personality—if you love people, this is the job for you!Ready to work in a fast-paced, fun environment.A love for movies and a passion for creating a fantastic experience for every guest.Requirements to be performed, with or without reasonable accommodationStanding, walking, lifting, twisting, and bending on a frequent basis.Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into a dumpster or trash compactor)AMC and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. AMC strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.