Crew

Coming Attractions Theatres, Inc.; Wasilla (AK); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Free Movies

Discounted Concessions Items

401(k)

Flexible Schedules

Employee Discounts

Health Insurance including Dental

Vision

Life Insurance

Accident Insurance

Critical Illness Insurance

Hospitalization

Job summary

Coming Attractions Theatres, Inc. in Wasilla, Alaska is seeking a part-time Crew member to provide exceptional guest service throughout the fun center. You will work in areas such as Guest Services, Redemption, Special Events, Laser Tag, and Concessions, while maintaining clean, stocked spaces and supporting ongoing operations. This role requires evenings, weekends and holidays with a friendly, reliable team player attitude.

Qualifications

• Experience providing friendly guest service in a fast-paced environment.
• Ability to handle cash accurately and balance drawers.
• Strong communication and interpersonal skills.
• Team player with a positive attitude and reliability.

Responsibilities

• Provide quality guest service across all Fun Center areas: Guest Services, Redemption, Special Events, Laser Tag, Elements, Carts, Concessions.
• Maintain clean, organized registration, redemption, and concessions areas.
• Perform crew and janitorial duties as needed.
• Process sales and handle cash at POS terminals; offer additional items to guests.
• Assist with events, party packages, and other center activities.

Skills

Customer service

Cash handling

Teamwork

Communication

Point-of-sale operations

Tools

Cash register/POS terminal

Job description

Description

Crew

Job Type:

Part-time

Summary:

A Crew member is a sales oriented position responsible for providing quality guest service in all areas of the Fun Center including: Guest Services, Redemption, Special Events and Parties, Laser Tag, Elements, Carts, or Concessions.

Primary Responsibilities

1. Maintains high level of customer satisfaction to meet Coming Attractions Theatres standards including engaging guests, making eye contact, smiling, and giving them your full attention
2. Understand Fun Center procedures pertaining to Guest Services, Redemption, Special Events, Laser Tag, Elements, Carts, and/or Concessions as assigned
3. Consistently keep the registration, redemption, and/or concessions area clean, organized and well-stocked.
4. Ability and willingness to perform all crew and janitorial duties
5. Sell and process access cards, birthday packages, and/or concession items on point-of-sale terminals and make accurate change
6. Offer additional elements and/or games to complement guest’s order
7. Maintain adequate cash funds and notify manager of the need for cash drops
8. At night’s end make sure all elements, restrooms, and party room area(s) are empty.
9. Conduct crowd control
10. Control inventory levels at concessions and redemption

ADDITIONAL RESPONSIBILITIES

1. Responsible for other duties as assigned by Management.

Benefits

Free Movies and Game Play, Discounted Concessions Items, 401(k), Flexible Schedules, Employee Discounts, Health Insurance including Dental, Vision, Life, Accident, Critical Illness and Hospitalization.

Requirements

Knowledge and Skill Requirements

• Ability to read and interpret documents such as; operating and maintenance instructions, and procedure manuals.
• Ability to follow oral and written instructions.
• Ability to speak effectively before groups of customers or employees of organization.
• Have good communication and interpersonal skills, in addition to good client/customer service skills.
• Ability to work effectively with a team.
• Ability to perform basic math and cash handling duties.
• To perform this job successfully, an individual must know how to operate a register and/or computer or be willing to train, be honest and reliable, self-motivated, dependable and be positive in customer relations with the ability to multi-task.

Working Conditions

• The work for this position is performed mainly inside the fun center.
• Strong customer service is essential for this position.
• This position requires routine walking, standing, bending, twisting and carrying items weighing no more than 50 lbs.
• This position requires availability nights, weekends and holidays.