Creole Scheduler Rep - Remote

Tenet Healthcare; Frisco (TX); Remote; USD 10,000 - 60,000; Full time

Job summary

A healthcare organization in Frisco, Texas, is seeking a Patient Service Representative to manage patient scheduling and registration. The ideal candidate will have a high school diploma and at least two years of customer service experience, preferably in a call center. This role offers a salary up to $23.70 per hour and a comprehensive benefits package, including medical, dental, and 401k matching.

Benefits

Salary up to $23.70 per hour

Signing bonus eligibility

Comprehensive benefits package

Paid time off starting at 12 days per year

401k plan with employer match

Qualifications

• Must have a high school diploma or GED.
• Minimum of two years of customer service experience.
• Previous experience in a call center environment is preferred.

Responsibilities

• Manage scheduling and registration functions for patient visits during a single call.
• Verify patient information, including demographics and insurance.
• Handle complex pre-registration tasks and ensure pre-certification requirements are completed.

Skills

Customer service experience

Communication skills

Basic typing ability

Multitasking abilities

Education

High school diploma or GED

Two plus years of college education or equivalent

Job description

Overview

Employer Industry: Healthcare Services

Benefits

• Salary up to $23.70 per hour
• Potential eligibility for a signing bonus for qualified new hires
• Comprehensive benefits package including medical, dental, vision, and life insurance
• Paid time off starting at a minimum of 12 days per year, plus 10 paid holidays
• 401k plan with up to 6% employer match
• Opportunity to work in a supportive environment focused on enhancing patient experiences

Responsibilities

• Manage scheduling and registration functions for patient visits during a single call
• Verify patient information, including demographics and insurance, to secure payment and perform collection efforts
• Handle complex pre-registration tasks, including financial responsibility assessment and pre-payment collection
• Ensure all pre-certification requirements are completed by obtaining necessary authorizations
• Assist with additional duties as needed based on departmental requirements

Qualifications

• Must have a high school diploma or GED
• Minimum of two years of customer service experience
• Previous experience in a call center environment is preferred
• Familiarity with pre-registration and scheduling processes is preferred
• Basic typing ability and proficiency in a Windows-based computer environment

Preferred Qualifications

• Two plus years of college education or equivalent customer service experience
• Completion of a related medical certification program
• Experience using dual computer monitors in a call center setting
• Strong multitasking abilities in a production-driven environment
• Demonstrated excellent written and verbal communication skills