Crematory Operator (Pet Cremation)

Carriage Services; Rockwall (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

Carriage Services in Rockwall, Texas, is seeking a Crematory Operator to perform cremation services and manage the process to meet client families’ expectations. This full-time role requires a GED and may require driving a company vehicle. Prior crematory or funeral/animal care experience is preferred.

The position involves handling cremations, maintaining equipment, and delivering remains and memorial products while showing compassion and professionalism to grieving families.

Qualifications

• High school diploma or general education degree (GED).
• Prior experience in crematory, funeral, or animal care strongly preferred.

Responsibilities

• Verify identification, documentation, and authorization prior to cremation.
• Perform cremations according to established procedures, maintaining accuracy and timeliness.
• Process and package cremated remains for return to clients and veterinary partners.
• Maintain crematory equipment, vehicles, and facilities in clean, safe, and operational condition.
• Ensure all records are accurate and compliant with company policies and applicable regulations.
• Assist with transportation of pets from veterinary clinics and client homes to the crematory.
• Deliver cremated remains and memorial products to veterinary clinics and customers as assigned.
• Demonstrate compassion, professionalism, and discretion when interacting with grieving pet owners and veterinary staff.
• Support continuous improvement of Pet Memories operations and customer experience.

Education

GED

Job description

At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.

Our Crematory Operators are responsible for providing cremation services and managing the overall process to ensure expectations of client families are exceeded.

Compensation: $17 per hour

Job Type: Full-Time

Location: Pet Memories Cremation Service located in Rockwall, Texas

High school diploma or general education degree (GED)

Prior experience in crematory, funeral, or animal care strongly preferred.

Must maintain a valid Texas driver’s license and good driving record because a company-owned vehicle will be used

Job Description

Verify identification, documentation, and authorization prior to cremation.

Perform cremations according to established procedures, maintaining accuracy and timeliness.

Process and package cremated remains for return to clients and veterinary partners.

Maintain crematory equipment, vehicles, and facilities in clean, safe, and operational condition.

Ensure all records are accurate and compliant with company policies and applicable regulations.

Assist with transportation of pets from veterinary clinics and client homes to the crematory.

Deliver cremated remains and memorial products to veterinary clinics and customers as assigned.

Demonstrate compassion, professionalism, and discretion when interacting with grieving pet owners and veterinary staff.

Support continuous improvement of Pet Memories operations and customer experience.

Physical Requirements

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk and hear; stand; sit; walk; and drive all vehicles. In addition, the employee is frequently required to climb or balance; stoop, kneel, crouch or crawl; push and pull; bend and carry; twist and turn. Employees must regularly lift and/or move up to 100 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions, including cold, dampness (rain/snow), humidity, and extreme temperatures (heat and cold). Work may be very stressful depending upon the requirements of work schedules and customers. The noise level in the work environment is usually moderate.

The hours for this position will vary depending on the needs of the business but will include 40 hours each week. Some overtime will be required. Some weekend work will be required, too.