Crematory Operator

Gupton-Jones College of Funeral Service; Louisville (KY); Sur place; USD 19 000 - 30 000; Plein temps

Résumé du poste

Louisville Central Care Center is seeking a Crematory Operator/Transfer Specialist in Louisville, KY. The role involves care, removal, and transport of the deceased, with collaboration across teams to ensure compliant processes.

The caregiver must drive company vehicles safely, maintain cleanliness, and present a professional appearance when contacting families. Responsibilities include transfers, vehicle maintenance, accurate data entry, and interaction with families.

Qualifications

• High school diploma or equivalent required.
• Valid state/provincial driver's license with clean record required.
• Minimum 1 year of courier/driver experience with direct customer interaction preferred.

Responsabilités

• Safely transfers deceased as first call transfers, handling chain-of-custody and paperwork.
• Interact courteously with families during home transfers with sensitivity.
• Operate and maintain company vehicles, ensure cleanliness, fuel as needed, and drive for transfers to airports, care centers or funeral homes.
• Enter transfer information into proprietary software per procedures.
• Maintain safety and PPE in vehicles and report vehicle issues to management.

Connaissances

Customer interaction

Driving

Physical stamina

Formation

High School Diploma or equivalent

Description du poste

Crematory Operator

Location: Louisville, KY

Transfer Specialist

Responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

Transfers

• Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation.
• Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and transfer supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection minimum Requirements

Education

• High School Diploma or equivalent

Licenses

• Current state/province issued driver’s license with an acceptable driving record

Experience

• At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

• Ability work schedule to support business needs including weekends and nights
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds
• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

WORK CONDITIONS

Work Environment

• Work indoors and or outdoors during all seasons and weather conditions
• Local and/or multiple location traveling required
• Comply with Field dress code policy

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Lifting, pushing, pulling up to 75 pounds

Work Hours

• Working beyond “standard” hours as the need arises
• Local travel up to 100% using company vehicle

Contact Information

Louisville Central Care Center 2727 S Third St Louisville, KY 40208 [phone] Contact: Lindsey Bow [e-mail] [phone]

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