Crematory Operator

sci; Charlottesville (VA); On-site; USD 32,000 - 46,000; Full time

Job summary

SCI in Charlottesville, VA is seeking an Associate to support funeral services. You will deliver and set up floral arrangements, assist with preparations, and support family needs during visits and services.

Responsibilities include driving duties, office tasks, and coordinating setup for visitations, services, and processions. Candidates should have a high school diploma and a basic proficiency with MS Office; strong compassion and communication skills are essential.

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases; ability and willingness to learn required.

Responsibilities

• Prepares for services, delivering and setting up floral arrangements, chairs, caskets, urns, photos and keepsakes; ensures proper care and storage.
• Prepares documents related to services, cremations, maintenance as directed by management.
• Assists with preparation of remains, including dressing and lifting as permitted by law and company regulations.
• Performs office duties, phones, fax, computer, debit card machine, typewriter, postage meter and scale.
• Run errands for supplies and deliveries.
• Serves as an usher and may park cars or perform transportation duties.
• Drives funeral home vehicles for services and family pick-ups.
• Ensures refreshments are available where allowed by law.
• Assists with visitations and services, including setup and item delivery.
• Greets and assists client families entering the office.
• Accommodates family needs during service or visitation.
• May wash and clean funeral home vehicles.

Skills

Customer service

MS Office

Databases

Compassion

Verbal communication

Written communication

Team player

Driving

Education

High School Diploma

Tools

MS Office Suite

Database software

Job description

Our associates celebrate lives. We celebrate our associates.

JOB RESPONSIBILITIES

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

MINIMUM Requirements

Education

High school diploma or equivalent

Experience

Previous customer service and/or sales experience preferred

Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses

Valid state driver's license with an acceptable driving record required

Knowledge, Skills and Abilities

• High level of compassion and integrity
• Clear and concise verbal and written communication skills
• Professional behaviors and team player

Postal Code: 22903

Category (Portal Searching): Operations

Job Location: US-VA - Charlottesville