Credit Systems Analyst (Mortgage Systems)

Wings Credit Union

Colorado Springs (CO)

On-site

USD 47,000 - 55,000

Full time

6 days ago

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Benefits offered by this job

Generous 401(k) match

401k Discretionary Profit Sharing

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short Term and Long Term Disability

Health Savings Account with company贡献

Employee Assistance Program

Paid Vacation, Sick, Floating Holidays

Job summary

Wings Credit Union in Colorado Springs seeks a Credit Systems Analyst to manage and optimize credit systems and third-party integrations. You will collaborate with IT, business units, and vendors to implement changes, ensure security, and improve processes.

The role requires 3+ years in systems within financial services, with strong problem-solving and communication skills. Some evenings/weekends may be required. Competitive pay and benefits offered.

Qualifications

3+ years of relevant systems experience, nCino preferred
Knowledge of financial institution software programs is required
Lending experience is a plus

Responsibilities

Administers, maintains, and optimizes credit systems and integrations
Leads system implementations, upgrades, and maintenance with IT and vendors
Acts as SME and escalation point for system issues; provides user training
Manages configurations, access, and security per policy
Coordinates testing, validation, and deployment of system changes
Develops requirement specifications and data mappings for integrations
Ensures regulatory compliance testing per credit union guidelines

Skills

Problem-solving

Customer service

Attention to detail

Communication

Multi-tasking

Education

College degree or technical training preferred

Tools

nCino

Finance software

Job description

Ent Credit Union and Wings Credit Union joined forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking!

Job Description

The Credit Systems Analyst is responsible for the technical and functional administration of systems and third-party integrations supporting assigned business units. This role evaluates, develops, implements, and supports technology solutions that enhance operational efficiency, improve processes, and meet business needs. The Credit Systems Analyst serves as the lead resource for system-related projects, collaborating closely with cross-functional departments and vendors to maintain system performance, resolve issues, and drive continuous improvement.

Essential Functions

Systems Administration & Support:
- Administers, maintains, and optimizes credit systems and third-party integrations to ensure system reliability, performance, security, and data integrity.
- Leads system implementations, upgrades, enhancements, and maintenance activities in partnership with business units, Information Technology, and vendors.
- Serves as the primary subject matter expert and escalation point for system-related issues, providing user support, training, and guidance.
- Manages system configurations, user access, and security permissions in accordance with established policies, procedures, and best practices.
- Coordinates and executes testing, validation, and deployment activities to ensure successful implementation of system changes and releases.
Business Analysis & Process Improvement:
- Assists in the development, writing and updating of procedures and policies on related systems, software, and products.
- Tracks all system changes, accomplishments, and backlog items.
- Ensures regulatory compliance requirements are tested and implemented according to the credit union guidelines.
- Works closely with other departments in the testing and scheduling of all system releases, new products, and marketing campaigns.
- Works in the testing and process mapping environment to ensure systems are free of error before transitioning products into production.
- Manage permission access and user capabilities in accordance with security best practices.
- Works with others to develop, analyze, prioritize, and organize requirement specifications and data mapping for data integrations, developers, and testers to follow.
Bank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Qualifications

College degree or technical training preferred
3+ years of relevant systems experience (nCino preferred), including knowledge and experience with financial institution software programs required
Previous lending experience preferred preferred

Technical or Specialized Knowledge/Skills

Exceptional problem-solving and communication skills
Strong customer service focus and relationship skills
Attention to detail and accuracy
Ability to prioritize multiple tasks, deadlines, and activities
Ability to work occasional evenings and weekends as needed
Ability to work with all levels of employees
Ability to work alone or with little supervision
Willingness to pursue further education in meeting business needs

Additional Information

PAY RANGE: $34-$40/hour (S15), plus 10% annual target bonus.

Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, location and internal pay equity.

BENEFITS