Credit Support Analyst

JPMorgan Chase & Co.; Columbus (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Credit Support Analyst within the Loan Setup & Funding (LSF) team to support auto dealership lending nationwide.

You will build relationships with internal bankers and external institutions, coordinate loan closings, and ensure accurate documentation and funding. The role requires attention to detail, strong communication, and the ability to work independently in a high-volume environment while continually updating systems and processes to support efficient deal

Qualifications

• Experience reviewing floorplan and/or commercial loan documentation.
• Familiarity with loan documentation including Credit Agreements, Promissory Notes, and Disbursement Agreements.
• Understanding of back-office operations such as client service, credit support, deal setup, and funding.

Responsibilities

• Build relationships with internal bankers, third-party institutions, and partners to support loan processes.
• Work with a variety of commercial loan products, including floorplan, acquisition, term notes, lines of credit, and letters of credit.
• Assist with loan closings by coordinating with Credit Coordination and reviewing documentation for accuracy and alignment with terms.
• Review and validate loan documentation to mitigate risks and ensure collateral position.
• Manage incoming requests and provide visibility into closings and funding activities.
• Initiate wire transfers to title companies and financial institutions in line with firm standards.
• Escalate urgent requests and maintain high-quality client service.
• Keep knowledge up-to-date on systems and procedures in a fast-paced deal setup environment.

Skills

Attention to detail

Communication skills

Independent work

Stakeholder communication

Fast-paced environment

Tools

MITS processing

Job description

Are you ready to accelerate your career and join a dynamic, growth-focused team?

As a Credit Support Analyst within JPMorgan Chase’s Loan Setup & Funding (LSF) team, you’ll be at the heart of commercial lending for Dealer Services clients, supporting auto dealerships nationwide. This is your opportunity to develop your expertise, collaborate with industry leaders, and make a meaningful impact on our clients’ success.

Job Responsibilities:

• Be a Key Connector: Build strong relationships with internal bankers, third-party financial institutions, and centralized business partners, serving as a trusted resource throughout the loan process.
• Work with Complex Deals: Dive into a variety of commercial loan products—including Floorplan, Acquisition, Term Notes, Lines of Credit, Real Estate and Construction, and Letters of Credit—helping clients achieve their business goals.
• Support Loan Closings:
  Assist with loan closing activities by partnering closely with our Credit Coordination team, who lead the closing process. Review loan documentation for accuracy and completeness, ensuring alignment with the loan proposal system and approved terms.
• Safeguard Documentation Integrity:
  Independently review and validate loan documentation to identify and mitigate potential risks. Ensure all documentation adheres to credit approval standards and maintains the bank’s required collateral position.
• Own the Workflow: Manage incoming requests and maintain a clear view of upcoming closings and funding activities, keeping operations running smoothly and efficiently.
• Move Money with Confidence: Initiate wire transfers to title companies and financial institutions, adhering to firm standards for secure and accurate money movement.
• Champion the Client Experience: Escalate urgent requests and resolve issues quickly to deliver exceptional service and support.
• Stay Ahead of Change: Continuously update your knowledge of systems and procedures, adapting to evolving deal setup and funding activities in a fast-paced environment.

Required qualifications, capabilities, and skills:

• Experience reviewing and interpreting floorplan and/or commercial loan documentation.
• Familiarity with loan documentation, including Credit Agreements, Promissory Notes, and Disbursement Agreements.
• Understanding of back-office operations such as client service, credit support, deal setup, and funding.
• Knowledge of money movement processes, including wire and internal MITS processing.
• Strong attention to detail, excellent communication skills, and proficiency with PC applications.
• A track record of high-quality work with minimal errors.
• Ability to communicate effectively with diverse stakeholders and work independently in a high-volume, fast-paced setting.

Preferred qualifications, capabilities, and skills

• Experience with commercial loan products, business loan sales, and underwriting processes.
• A passion for continuous improvement and process optimization.
• Digital literacy and a willingness to embrace new technologies.
• Ability to create quantitative reports and support strategic planning with data-driven insights.
• Project management skills to drive successful lending initiatives.