Credit Strategy & Decisioning Manager

GoodLeap; San Francisco (CA); In loco; USD 170.000 - 200.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus eligibility

Equity

Descrizione del lavoro

GoodLeap is seeking a Credit Strategy and Decisioning Manager to oversee underwriting policy configuration within the decision platform and coordinate with Capital Markets, Treasury, Product, Engineering, and Credit Risk. This role involves policy design, validation through experiments, and driving improvements in financing products.

Responsibilities include policy deployment, governance, and piloting changes with stakeholders and third-party data sources.

Competenze

• Attention to detail with focus on engineering quality processes and ability to trace details before production
• Ability to build and maintain monitoring dashboards and translate performance data into actionable insights for leadership
• Experience with SQL, Python, Databricks, Tableau, Claude/ChatGPT
• Deep understanding of credit and underwriting policy and how configuration affects borrower outcomes and portfolio risk
• Strong ownership over outcomes from policy configuration to portfolio performance with minimal oversight
• High integrity and judgment with ability to surface blind spots for leadership
• Familiarity with loan decisioning engines and interaction with third-party data sources
• Strong program and project management skills to prioritize configuration changes across teams
• Excellent written and verbal communication for explaining complex trade-offs to diverse audiences
• Collaborative approach engaging Capital Markets, Treasury, Product, Engineering and Credit Risk
• Self-starter with organizational skills; comfortable with documentation, version history, and audit trails
• Comfort with A/B testing and experimentation methods on policy changes
• Ability to switch between strategic and execution modes in a fast-moving environment

Mansioni

• Translate credit and underwriting policies into decision platform configurations and maintain documentation of active decisioning flows
• Track policy performance against intent using dashboards for approval, pull-through, override, and drift; surface undocumented nuances
• Brief senior leaders across Capital Markets, Credit Risk, Product, and Engineering on status, risks, and decisions
• Maintain full version history and audit trails; manage change-approval workflows for strategy changes
• Design and validate A/B, champion/challenger, and shadow tests; evaluate new vendor solutions and pilot integrations
• Prioritize configuration change requests considering engineering and product capacity to meet delivery timelines

Conoscenze

SQL

Python

Databricks

Tableau

Claude/ChatGPT

Descrizione del lavoro

About GoodLeap:

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018.

GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.

The Credit Strategy and Decisioning Manager will manage execution and delivery of GoodLeap’s underwriting policy and procedures. This role manages policy configuration content within the decision platform, monitors and enhances GoodLeap execution processes, and communicates feedback on quality checks and controls regularly to the leadership. This role will also support Capital Markets, Treasury, Credit Risk, Product, and Engineering to conduct feedback loops on policy changes against the business intent, and design and deliver pilots working with internal stakeholders and externally with vendors to continually improve performance of GoodLeap’s financing products.

Essential Job Duties and Responsibilities

• Translate credit and underwriting policies into decision platform and maintain accurate and complete documentation of active decisioning flows by API sources including tracking overrides, potential exceptions, and fallback logic.
• Track how configured policy performs against intent and portfolio results through dashboards on approval rates, pull-through rates, override rates, and policy drift, and run periodic gap assessments to surface any undocumented decisioning nuances before they scale.
• Brief senior leaders across Capital Markets, Credit Risk, Product, and Engineering on execution status, risks, and open decisions, tailoring the message so each audience understands the trade-offs shaping the decision flow.
• Maintain a full version history and audit trail of every policy change to support back-testing and regulatory review. Own the change-approval workflows for launching or rolling back strategy changes and maintain the mapping from decision logic to customer communications.
• Design, deliver, and validate A/B, champion/challenger, and shadow tests on policy changes ahead of production releases with stakeholders in Capital Markets, Product, and Engineering. Evaluate emerging credit and fraud vendor solutions and support pilot integrations that could generate asymmetric returns for GoodLeap.
• Prioritize and sequence configuration change requests against engineering and product capacity to keep delivery of the strategy on schedule, exercising sound independent judgment on trade-offs with minimal day-to-day direction.

Required Skills, Knowledge, and Abilities

• Exceptional attention to detail and focus on engineering quality processes, with the ability to trace details and catch discrepancies before they reach production
• Skilled at building and maintaining monitoring dashboards and translating performance data into clear, actionable insights for leadership
• Experience using with software such as SQL, Python, Databricks, Tableau, Claude/ChatGPT
• Deep understanding of credit and underwriting policy and how configuration choices translate into borrower outcomes and portfolio risk
• Strong sense of ownership over outcomes — from policy configuration through to portfolio performance with minimal need for oversight
• High integrity and sound judgment — comfortable escalating and surfacing blind spots for leadership rather than smoothing them over
• Working knowledge of loan decisioning engines including how policy rules interact with third-party data sources.
• Strong program and project management skills; able to prioritize and sequence competing configuration change requests across engineering and product resourcing
• Superior written and verbal communication skills; able to communicate complex trade-offs to technical and non-technical audiences and tell a compelling story
• Collaborative and effectively engage across a wide range of stakeholders — Capital Markets, Treasury, Product, Engineering and Credit Risk
• Self-starter with strong organizational skills, comfortable owning documentation, version history, and audit trails and balancing execution speed with compliance and audit-readiness
• Comfortable designing and interpreting A/B tests, champion/challenger frameworks, and other experimentation methods on policy changes
• Ability to flex seamlessly between strategy and execution, and energized by a dynamic, fast-moving environment

$170,000 - $200,000 a year

In addition to the above salary, this role may be eligible for a bonus and equity.

Additional Information Regarding Job Duties and Job Descriptions:

Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI.