Credit Strategy & Decisioning Manager

GoodLeap; États-Unis; À distance; USD 170 000 - 200 000; Plein temps

Avantages offerts par ce poste

Bonus eligible

Equity

Résumé du poste

GoodLeap in the United States is seeking a Credit Strategy and Decisioning Manager to lead underwriting policy configuration within our decision platform. You'll work with Capital Markets, Treasury, Credit Risk, Product, and Engineering to improve policy performance and pilot new approaches with vendors.

The role emphasizes governance, dashboards, and communication with senior leaders, with opportunities for bonus and equity.

Qualifications

• Deep understanding of credit and underwriting policy and how configuration translates to borrower outcomes.
• Experience building monitoring dashboards and translating data into leadership insights.
• Proficient with SQL, Python, Databricks, Tableau, and AI tools for policy testing.
• Strong ownership with minimal day-to-day direction and sound judgment.
• Excellent written and verbal communication across technical and non-technical audiences.

Responsabilités

• Translate credit policies into decisioning flows and document active overrides.
• Monitor policy performance via dashboards and surface undocumented nuances.
• Present status, risks, and decisions to senior leadership.
• Maintain version history, audit trails, and change-approval workflows.
• Design and run A/B/Champion/Challenger tests for policy changes.
• Evaluate vendor solutions and pilot integrations for returns.
• Prioritize configuration changes with product and engineering capacity.

Connaissances

Attention to detail

Dashboards

SQL

Python

Databricks

Tableau

AI tools (Claude/ChatGPT)

Credit underwriting policy

Policy configuration

Stakeholder communication

Project management

Outils

SQL

Python

Databricks

Tableau

Claude/ChatGPT

Description du poste

About GoodLeap

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018.

GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.

Position Overview

The Credit Strategy and Decisioning Manager will manage execution and delivery of GoodLeap’s underwriting policy and procedures. This role manages policy configuration content within the decision platform, monitors and enhances GoodLeap execution processes, and communicates feedback on quality checks and controls regularly to the leadership. This role will also support Capital Markets, Treasury, Credit Risk, Product, and Engineering to conduct feedback loops on policy changes against the business intent, and design and deliver pilots working with internal stakeholders and externally with vendors to continually improve performance of GoodLeap’s financing products.

Essential Job Duties and Responsibilities

• Translate credit and underwriting policies into decision platform and maintain accurate and complete documentation of active decisioning flows by API sources including tracking overrides, potential exceptions, and fallback logic.
• Track how configured policy performs against intent and portfolio results through dashboards on approval rates, pull-through rates, override rates, and policy drift, and run periodic gap assessments to surface any undocumented decisioning nuances before they scale.
• Brief senior leaders across Capital Markets, Credit Risk, Product, and Engineering on execution status, risks, and open decisions, tailoring the message so each audience understands the trade-offs shaping the decision flow.
• Maintain a full version history and audit trail of every policy change to support back-testing and regulatory review. Own the change-approval workflows for launching or rolling back strategy changes and maintain the mapping from decision logic to customer communications.
• Design, deliver, and validate A/B,champion/challenger, and shadow tests on policy changes ahead ofproduction releases with stakeholders in Capital Markets, Product, andEngineering. Evaluate emerging credit and fraud vendor solutions andsupport pilot integrations that could generate asymmetric returns forGoodLeap.
• Prioritize and sequenceconfiguration change requests against engineering and product capacity tokeep delivery of the strategy on schedule, exercising sound independentjudgment on trade-offs with minimal day-to-day direction.

Required Skills, Knowledge, and Abilities

• Exceptional attention to detail and focus on engineering quality processes, with the ability to trace details and catch discrepancies before they reach production
• Skilled at building and maintaining monitoring dashboards and translating performance data into clear, actionable insights for leadership
• Experience using with software such as SQL, Python, Databricks, Tableau, Claude/ChatGPT
• Deep understanding of credit and underwriting policy and how configuration choices translate into borrower outcomes and portfolio risk
• Strong sense of ownership over outcomes — from policy configuration through to portfolioperformance with minimal need for oversight
• High integrity and sound judgment — comfortable escalating and surfacing blind spots forleadership rather than smoothing them over
• Working knowledge of loan decisioning engines including how policy rules interact withthird-party data sources.
• Strong program and project management skills; able to prioritize and sequence competingconfiguration change requests across engineering and product resourcing
• Superior written and verbal communication skills; able to communicate complex trade-offsto technical and non-technical audiences and tell a compelling story
• Collaborative and effectively engage across a wide range of stakeholders — CapitalMarkets, Treasury, Product, Engineering and Credit Risk
• Self-starter with strong organizational skills, comfortable owning documentation, versionhistory, and audit trails and balancing execution speed with compliance and audit-readiness
• Comfortable designing and interpreting A/B tests, champion/challenger frameworks, and other experimentation methods on policy changes
• Ability to flex seamlessly between strategy and execution, and energized by a dynamic, fast-moving environment

$170,000 - $200,000 a year

In addition to the above salary, this role may be eligible for a bonus and equity.

Additional Information Regarding Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI.