Credit Services Consultant

94-1687665 Bank of America, National Association; Florida; On-site; USD 85,000 - 110,000; Full time

Job summary

Bank of America is seeking a specialist to manage a highly complex client portfolio with collateral monitoring and cash movement. You will handle posting, reconciliation, and escalation of servicing questions across multi‑currency accounts.

You will coach junior staff and contribute to risk management through accurate documentation, data entry, and collaboration with cross‑functional teams in a dynamic banking environment.

Qualifications

• Minimum of 4 years of commercial credit operations knowledge.
• Experience navigating bilateral commercial deal structures.
• Ability to multi-task and interpret legal documents.

Responsibilities

• Posts collateral information to system of record.
• Balances collateral between system of record and borrowing base.
• Monitors daily cash movement to and from client loan accounts.
• Sets up fixed-rate client loan requests.
• Handles a highly complex portfolio of clients.
• Provides coaching and direction to less-experienced employees.

Skills

Analytical Thinking

Attention to Detail

Data Collection and Entry

Decision Making

Strategic Thinking

Adaptability

Customer and Client Focus

Issue Management

Oral Communications

Written Communications

Collaboration

Legal Structures and Legal Forms

Prioritization

Education

College degree

High School Diploma / GED

Job description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths – whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in‑office culture that supports collaboration, engagement, and career development. Our approach includes clear in‑office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Job Description: This job is responsible for managing a highly-complex client portfolio. Key responsibilities include collateral monitoring and cash movement. Job expectations include complex collateral and transactional posting with client, regulatory, and reputation risk and providing resolution or escalates servicing questions, leveraging resources across functional areas to ensure an integrated approach to loan servicing. Additional responsibilities include participating in key assignments, offers subject matter expertise and provides leadership to less-experienced employees.

LOB Description

Global Credit Operations (GCO): Responsible for the fulfillment, servicing and protection of credit offerings for business banking, Global Wealth & Investment Management (GWIM), commercial and corporate clients as well as leasing and trade products.

Responsibilities

• Posts collateral information to system of record
• Balances collateral between system of record and borrowing base
• Monitors daily cash movement to and from client loan accounts
• Sets up fixed-rate client loan requests
• Handles a highly complex portfolio of clients including direct, agented and bought participation with both domestic and complex multi‑currency components
• Provides coaching and direction to less-experienced employees

Minimum Requirements

• Minimum of 4 years of commercial credit operations knowledge
• Proven experience with Navigating bilateral commercial deal structures
• Multi-tasking
• Reading and interpretation of legal documents

Desired Skills

• College degree

Skills

• Analytical Thinking
• Attention to Detail
• Data Collection and Entry
• Decision Making
• Strategic Thinking
• Adaptability
• Customer and Client Focus
• Issue Management
• Oral Communications
• Recording/Organizing Information
• Collaboration
• Legal Structures and Legal Forms
• Prioritization
• Written Communications

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift: 1st shift (United States of America)

Hours Per Week: 40

Privacy Statement: https://careers.bankofamerica.com/en-us/privacy-notice

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devout to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

Partnering Locally

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Global Impact

Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.

Opportunity and Inclusion

Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.

Our Values

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Pay Transparency

https://careers.bankofamerica.com/en-us/pay-transparency