Credit Representative

Employbridge; Springdale (AR); On-site; USD 36,000 - 45,000; Full time

Job summary

Employbridge seeks a Credit Representative to join the Springdale, AR credit department. The role handles credit applications, payments, account maintenance, and reconciliation in a fully onsite environment.

The ideal candidate is organized, detail-oriented, customer-focused, and able to manage multiple priorities in a fast-paced office setting. Familiarity with ERP systems and MS Office is preferred.

Qualifications

• High school diploma or GED required.
• Strong customer service and communication skills.
• Excellent attention to detail and accuracy.
• Ability to organize and prioritize multiple tasks.
• Onsite work in Springdale, Arkansas.

Responsibilities

• Administer the customer credit application process, including account setup, renewals, and verification of required documentation.
• Review customer profiles and recommend credit terms and limits based on established criteria.
• Process customer payments and apply cash receipts accurately.
• Maintain accurate customer statements and account records.
• Reconcile customer accounts using bank and general ledger information.
• Process and document credits, account adjustments, and returned merchandise authorizations.
• Respond promptly and professionally to customer and internal account inquiries.
• Partner with Accounting and Sales to obtain and maintain sales tax certificates.
• Support collection efforts for past-due customer accounts.
• Prepare and maintain departmental reports and performance tracking.
• Protect the confidentiality and security of customer and financial information.
• Work collaboratively with team members to support departmental service levels and performance goals.

Skills

Customer service

Communication skills

Attention to detail

Organizational skills

Office software

Education

High school diploma or GED

Associate degree in Accounting, Finance, Business Administration, or related field

Tools

ERP systems

Microsoft Office

Job description

A growing, employee-owned manufacturing organization is seeking a Credit Representative to join its Credit Department in Springdale, Arkansas. This fully onsite position supports daily credit operations by processing customer payments, administering credit applications, maintaining accurate account information, reconciling transactions, and assisting with collection efforts.

The ideal candidate is organized, detail-oriented, customer-focused, and comfortable managing multiple priorities in a fast-paced office environment.

COMPENSATION

• Annual salary of $36,000 to $45,000

KEY RESPONSIBILITIES

• Administer the customer credit application process, including account setup, renewals, and verification of required documentation
• Review customer profiles and recommend credit terms and limits based on established criteria
• Process customer payments and apply cash receipts accurately
• Maintain accurate customer statements and account records
• Reconcile customer accounts using bank and general ledger information
• Process and document credits, account adjustments, and returned merchandise authorizations
• Respond promptly and professionally to customer and internal account inquiries
• Partner with Accounting and Sales to obtain and maintain sales tax certificates
• Support collection efforts for past-due customer accounts
• Prepare and maintain departmental reports and performance tracking
• Protect the confidentiality and security of customer and financial information
• Work collaboratively with team members to support departmental service levels and performance goals

REQUIRED QUALIFICATIONS

• High school diploma or GED
• Strong customer service and communication skills
• Strong attention to detail and commitment to accuracy
• Ability to organize and prioritize multiple responsibilities
• Ability to work effectively in a fast-paced office environment
• Proficiency with computers and standard office applications
• Ability to work fully onsite in Springdale, Arkansas

PREFERRED QUALIFICATIONS

• Associate degree in Accounting, Finance, Business Administration, or a related field
• One to two years of experience in credit, collections, accounts receivable, cash application, or a related financial function
• Experience processing customer payments and reconciling accounts
• Experience using ERP systems and Microsoft Office
• Familiarity with commercial credit practices, compliance requirements, and risk mitigation

WHY CONSIDER THIS OPPORTUNITY?

• Join a stable and growing employee-owned organization
• Work with a collaborative and customer-focused team
• Build experience across credit, accounts receivable, cash application, and collections
• Develop professionally within an established manufacturing organization
• Make a direct contribution to customer service and financial operations

The responsibilities and qualifications in this posting align with the official Credit Representative description, including credit applications, cash processing, account reconciliation, RMAs, collections support, and cross-functional customer service.