Credit Counselor

American Consumer Credit Counseling; Newton (MA); Remote; USD 80,000 - 100,000; Part time

Job summary

American Consumer Credit Counseling is seeking a part-time Credit Counselor to support clients facing financial challenges. This role offers flexible hours and a competitive pay range of $20 to $22 per hour, along with top-tier benefits and the opportunity for performance-based bonuses. Join a mission-driven team dedicated to helping individuals regain control of their finances.

Benefits

Affordable Medical, Dental, and Vision Insurance

Life Insurance

401K Matching

Long-Term & Short-Term Disability

Generous PTO, Paid Holidays

Employee Wellness Programs

Qualifications

• Strong telephone skills and professional demeanor.
• Background in customer service.
• Ability to build and maintain client relationships.

Responsibilities

• Support clients facing financial crises and guide them to solutions.
• Provide clear understanding of financial situations.

Skills

Telephone skills

Customer relationship management

Clear communication

Sales experience

Job description

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American Consumer Credit Counseling provided pay range

This range is provided by American Consumer Credit Counseling. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $22.00/hr

At ACCC, we empower employees to grow in a mission-driven environment where contributions are valued. We offer flexible schedules, top-tier benefits, and remote work options, allowing you to build a career that fits your lifestyle. Every interaction counts, and we recognize that exceptional service starts with exceptional people. We celebrate dedication and commitment to going above and beyond for our customers.

Join a team where flexibility, fulfillment, and impact are at the heart of everything we do.

We are a nationally recognized, award-winning non-profit dedicated to helping people take control of their finances and get out of debt through counseling and education. We’ve been named Top Places to Work 2022 winner and received the BBB Award in 2021 & 2022.

As a Credit Counselor, you'll provide support to people across the country facing financial crises, credit challenges, or debt issues. You’ll help clients gain a clear understanding of their situation and guide them toward the best possible solutions. We’re hiring remote credit counselors with flexible hours, including Saturdays.

What You Bring

• Comfortable and professional on the phone—strong telephone skills are a must
• Proven ability to build and maintain customer relationships
• Background in customer service and handling client needs with care
• Clear, concise communication skills, both written and verbal
• Sales experience and a drive to meet or exceed goals

Full-time Credit Counselors receive ACCC’s Top-Tier Benefits Package, including:

• Affordable Medical, Dental, and Vision Insurance
• Life Insurance
• 401K Matching
• Long-Term & Short-Term Disability
• Generous PTO, Paid Holidays
• Employee Wellness Programs

In addition to a competitive base salary, this role offers the opportunity to earn a monthly performance-based bonus. Your hard work and results will be rewarded, giving you the chance to increase your earnings each month!

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

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