Credit Controller - Portuguese Speaker - Orlando

Dev; Orlando (FL); On-site; USD 52,000 - 76,000; Full time

Job summary

A leading global travel company seeks a Credit Controller fluent in Portuguese to oversee account portfolios in Orlando. The role involves supporting invoice management and collaborating with customers to ensure timely payments. Candidates should possess strong communication skills, strategic thinking, and experience with collections software. Ideal for individuals seeking to develop within a dynamic organization. Full-time role available, with remote work potential depending on candidate preferences.

Qualifications

• Proven ability to drive assigned projects and meet objectives.
• Strong understanding of business practices and systems.
• Ability to recognize financial implications of business decisions.
• Ability to manage projects and meet objectives while handling sensitive information.

Responsibilities

• Support Booking.com BV with collecting Open Invoices.
• Implement scalable solutions to increase company growth.
• Drive progress through targeted action plans.
• Contribute to improving cycle times (DSO, cash allocation, invoicing).
• Own KPI tracking for credit metrics and ensure compliance with policies.

Skills

Fluent in English and Portuguese

Excellent teamwork and interpersonal skills

Quality improvement skills

Technical knowledge of collections software

Good knowledge of PC software applications

Tools

Collections software

Job description

Credit Controller - Portuguese Speaker - Orlando

• Full-time

Booking

A Booking.com Credit Controller is responsible for the oversight of a portfolio of accounts. The Credit Controller supports Booking.com BV by being a main point of contact for its customers for all invoice related issues. The Credit Controller is expected to build strong relationships with Booking.com’s customers and business partners in an effort to ensure all invoices are paid to the terms of Booking.com BV’s hotel contract. Due to the rapid and continuous growth of the organization, the tasks duties of this role may evolve over time. You will be keen to develop and grow within the role and to take on additional challenges and responsibilities as they occur.

Key Responsibilities

• Support Booking.com BV with collecting Open Invoices
• Implements scalable solutions
• Cross functional Communication and collaboration
• Support of Booking.com BV with increasing growth of the company
• Assist with the improvement of cycle times like DSO, Cash allocation and Delivery of invoices

Thanks to these tasks, the Credit Controller will acquire an in-depth knowledge of Booking’s business and internal organization and will prepare themselves for a broader role.

Key factors of success in this role are a good understanding of the business priorities, strong communication skills and, above all, the capacity to implement projects and reach the pre-set objectives. To do this, the Credit Controller will

• Drive progress through simple and targeted action plans. Implement short term loops of progress (tackle the issues one by one at a high pace)
• Create best practices and share with Peers
• Be a business partner with the Partner Services team
• Create an out of the box mind set to support Booking.com BV with improving customer payment behavior
• Assist Booking.com BV by being an owner of Key Performance Indicators like DSO, % received cash, within 30 days, 60 days and 90 days.
• Ensure adherence to Company policies and applicable governmental regulations.
• Liaise with peers across the business to create successful roll outs

Requirements

• Managing and developing yourself
• Technical knowledge of collections software
• Strategic/Longer term contribution
• Must be fluent in English and Spanish
• Ability to proactively drive the assigned projects and reach the preset objectives
• Ability to recognize financial implications of business decisions and strategy
• Understanding of business practices and systems
• Facilitate and practice security and confidentiality of information
• Good knowledge of PC software applications
• Quality improvement skills
• Excellent teamwork and interpersonal skills
• Excellent English and Portuguese verbal and written communication skills

Interactions

Regularly interacts with senior management or executive levels on matters concerning credit control. Requires the ability to change the thinking, mindset of or gain acceptance of others in sensitive situations.

Candidates must currently be authorized to work in the US. Support for a Work Visa will not be provided.

Should you require accommodation to meet the essential functions of this job, please let us know.