Credit Collections Specialist

Coda Search│Staffing; Bridgewater (MA); Hybrid; USD 60,000 - 70,000; Full time

Job summary

A leading staffing company is seeking a detail-oriented Credit and Collections Specialist to manage a high-volume portfolio of accounts. This role involves ensuring timely payments, analyzing customer behaviors, and collaborating with internal teams. Ideal candidates will have 3–5 years of experience in a fast-paced environment, strong communication skills, and proficiency in Microsoft Office, particularly Excel.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• 3–5 years of experience in credit, collections, and cash application.
• Demonstrated success in meeting collection targets.
• Excellent verbal and written communication skills.

Responsibilities

• Manage credit and collections for a large portfolio of accounts.
• Conduct outbound collection calls for past-due accounts.
• Build strong working relationships with customers and cross-functional teams.

Skills

Attention to Detail

Communication

Time Management

Proficiency in Microsoft Office

Tools

SAP

Job description

2 days ago Be among the first 25 applicants

This range is provided by Coda Search│Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $70,000.00/yr

Direct message the job poster from Coda Search│Staffing

Credit and Collections Specialist

Work Schedule: Monday–Friday, 9:00 AM – 5:30 PM (4 days in office, 1 day remote)

Position Summary:

We are seeking a detail-oriented and proactive Credit and Collections Specialist to manage credit and collections for a high-volume portfolio of approximately 1,000 accounts. This role is key to ensuring timely payments, analyzing customer payment behaviors, and resolving issues through effective communication and collaboration with both internal teams and external partners.

Key Responsibilities:

• Manage credit and collections for a large portfolio of accounts.
• Review and evaluate orders on hold; make release decisions based on payment history and company policies.
• Recommend credit limit adjustments when warranted.
• Conduct outbound collection calls for past-due accounts.
• Build strong working relationships with customers and cross-functional teams, including Sales, Customer Service, Distribution, and Finance.
• Identify and escalate payment risks to management promptly.
• Recommend accounts for third-party collections when necessary.
• Update A/R systems with the latest status of overdue invoices.
• Provide customers with invoice copies and proof of delivery upon request.
• Generate and issue monthly account statements.
• Initiate and follow up on claims in the CRM system through to resolution.

Qualifications:

• 3–5 years of experience in credit, collections, and cash application within a fast-paced, high-volume environment.
• Demonstrated success in meeting or exceeding collection targets.
• Proficient in Microsoft Office, particularly Excel and Outlook.
• SAP experience is preferred.
• Self-starter with strong time management and prioritization skills.
• Able to manage multiple tasks simultaneously with high attention to detail.
• Excellent verbal and written communication skills.
• High ethical standards and strong integrity.
• Team-oriented with a dependable, positive attitude.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing

• Industries

  Retail Luxury Goods and Jewelry

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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