Credit Collections Analyst

HireResource Staffing; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A staffing agency based in Houston, Texas, seeks a detailed-oriented Credit/Collections Specialist. This role involves conducting risk assessments, managing credit holds, and reconciling accounts for small to medium-sized clients. The ideal candidate has a BA/BS degree or equivalent experience and 2 to 5 years in credit or collections. Strong communication and organizational skills, along with Oracle experience, will be valuable in collaborating with internal teams and external customers.

Qualifications

• 2 to 5 years of credit/collections experience.
• Experience with Oracle or similar systems.
• Effective organizational and communication skills.
• Oracle experience (or similar).

Responsibilities

• Perform risk assessments to determine creditworthiness.
• Release orders from credit hold.
• Conduct account reconciliations, including disputes.
• Work with customers on payment agreements.
• Works with customers on payment agreements, recommends delinquent accounts for 3rd party collections (5%).

Skills

Organization skills

Communication skills

Credit/collections experience

Risk assessment

Education

BA/BS degree or equivalent work experience

Tools

Oracle

Job description

Requirements

• BA/BS degree or equivalent work experience
• 2 to 5 years of credit/collections experience
• Organization and communication skills
• Oracle experience (or similar)

Description

• Performs risk assessments to determine the creditworthiness of new and existing accounts (20%)
• Releases orders from credit hold (20%)
• Reviews extended terms (5%)
• Conducts account reconciliations, including disputes, deductions, invoice inquiries, offsets, and unapplied payments on account. Accounts are small to medium-sized and somewhat complex (10%)
• Works with customers on payment agreements, recommends delinquent accounts for 3rd party collections (5%)

Key Internal Interactions

• Inside and Outside Sales – Submit new customer credit applications, assist with resolving payment transactions, work to resolve disputed invoices or deductions if credits/debits are needed, communicate accounts that cannot be released from credit hold
• Branch Manager/Regional Manager – When credit is not approved, extended terms requests, approval to credit freight charges, pricing disputes, etc.
• CFO – Discuss extended terms, business sign off on credit limit

Key External Interactions

• Customers (Accounts Payable) – Collect invoice
• Purchasing – Resolve deductions or discrepancies, terms

HireResource Staffing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or other characteristics protected by law.