Credit & Collection Supervisor, Pacific District

KONE; Helena (MT); Remote; USD 97,000 - 134,000; Full time

Job summary

A global leader in elevation solutions is seeking a Credit & Collection Supervisor to oversee debt recovery processes and maintain financial stability in the Pacific District. The role requires strong leadership skills, experience in collections management, and the ability to ensure compliance with relevant laws. This position offers competitive compensation and various benefits including flexible work schedules and health insurance.

Benefits

Competitive salary

Flexible work schedule

Opportunities to learn and grow

401K Employer Match

Health and wellness programs

Qualifications

• 5+ years of experience in collections or accounts receivable management.
• 3+ years of leadership experience in a collections or finance-related role is preferred.
• Certifications in credit and collections management are a plus.

Responsibilities

• Manage the organization's debt recovery process.
• Develop collection strategies and ensure compliance with laws.
• Prepare reports on collection activities and financial performance.

Skills

Communication skills

Negotiation skills

Analytical skills

Problem-solving skills

Project management skills

Education

Bachelor’s degree in Finance, Accounting, Business Administration, or related field

Tools

Collection software

CRM systems

Job description

Overview

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Are you ready to make your next career move to join our team as our Credit & Collection Supervisor for KONE Americas Pacific District in US?

Responsibilities

• As our Credit & Collection Supervisor, you will be responsible for the organization's debt recovery process for a district, ensuring timely payments from customers, and maintaining financial stability.
• Develop collection strategies, manage a team, and ensure compliance with relevant laws and regulations.
• Achieve key strategic goals and implement business plans.
• Prepare and present reports on collection activities and financial performance.

Qualifications

• 5+ years of progressive and successful experience in collections or accounts receivable management; 3+ years of leadership experience in a collections or finance-related role is preferred.
• Bachelor’s degree in Finance, Accounting, Business Administration, or related field; certifications in credit and collections management are a plus.
• Strong communication, negotiation, analytical, and problem-solving skills.
• Knowledge of financial regulations, debt collection practices, credit policies, and accounting principles.
• Ability to handle difficult conversations with professionalism and empathy.
• Strong project management and organizational skills.
• Experience with collection software and CRM systems is preferred.

Location and relocation

Location: anywhere within the Pacific District (ideally near San Francisco, Sacramento, Los Angeles, San Diego, Las Vegas, Portland, or Seattle). No relocation offered for this role.

Compensation and benefits

Annual base pay range: In LA/Seattle location: $97,100 – $133,500. The compensation package depends on experience, certifications, and location. Other areas have ranges as follows: Las Vegas/San Diego/Sacramento/Portland: $90,300 – $124,200; San Francisco: $105,500 – $145,100. Variable compensation: KONE Annual Bonus plan based on achievement of company and individual goals.

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• 401K Employer Match
• 401k Employer Non-elective Contribution
• Well-being Program
• Medical, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Company Paid Short-term and Long-term Disability
• Buy-Up Long-term Disability
• Critical Illness Insurance
• Hospital Indemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONE Credit Union
• Tution Reimbursement
• Commuter Benefits

Annual Base Pay Range:

The hiring range for this role in LA/Seattle location is $97,100.00 - $133,500.00. The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

We will also consider candidates in the following areas. Below are the different ranges applicable to those locations:

• Las Vegas/San Diego/Sacramento/Portland area hiring range: $90,300.00 - $124,200.00
• San Francisco area hiring range: $105,500.00 - $145,100.00

Variable Compensation

KONE Annual Bonus plan based on achievement of company goals and individual goals.

Come share your passion and energy to make a positive impact at KONE for our customers and your career!

Beware of Recruitment Scams!

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Read more on www.kone.com/careers