Credit & Collection Supervisor, Great Plains District

KONE, Inc; Tulsa (OK); Remote; USD 80,000 - 117,000; Full time

Job summary

A global leader in elevator solutions seeks a Credit & Collection Supervisor to oversee debt recovery and develop collection strategies. The role requires strong leadership, communication, and analytical skills along with relevant experience in collections management. You will be based anywhere within the Great Plains District. Competitive salary and benefits package offered.

Benefits

Competitive salary

Flexible work schedule

401K Employer Match

Medical, Prescription, Dental and Vision Insurance

Tuition Reimbursement

Qualifications

• 5+ years in collections or accounts receivable management.
• 3+ years of leadership experience preferred.
• Knowledge of financial regulations and debt collection practices.

Responsibilities

• Manage the debt recovery process for a district.
• Develop collection strategies and manage a team.
• Prepare and present reports on collection activities.

Skills

Communication skills

Negotiation skills

Analytical thinking

Leadership abilities

Professionalism in conversation

Education

Bachelor’s degree in Finance, Accounting, Business Administration, or related field

Job description

Overview

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world have helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Are you ready to make your next career move to join our team as our Credit & Collection Supervisor for KONE Americas Great Plains District in US?

Responsibilities

• As our Credit & Collection Supervisor, you will be responsible for the organization’s debt recovery process for a district, ensuring timely payments from customers, and maintaining financial stability.
• You will develop collection strategies, manage a team, and ensure compliance with relevant laws and regulations.
• You will be accountable for achieving key strategic goals and implementing business plans.
• You will prepare and present reports on collection activities and financial performance.
• You will lead and manage a team to ensure proficiency in collections and resolve escalated disputes with complex accounts and customers.
• You will engage with customers using professional and empathetic communication, handling difficult conversations with professionalism.

Qualifications

• 5+ years of progressive and successful experience in collections or accounts receivable management; 3+ years of leadership experience in a collections or finance-related role is preferred.
• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field; certifications in credit and collections management are a plus.
• Strong communication and negotiation skills.
• Leadership and team management abilities.
• Analytical thinking and problem-solving skills.
• Knowledge of financial regulations and debt collection practices.
• Ability to handle conversations with professionalism and empathy.
• Understanding of credit policies, collection laws, accounting principles, and financial reporting.
• Strong written and verbal communication skills and strong project management and organization skills.

Location and Relocation

Location of position: anywhere within the Great Plains District (ideally near Kansas City, Minneapolis, Omaha, St. Louis, Peoria, Wichita, Oklahoma City, Moline).

No relocation is considered for this role.

About KONE

At KONE, we foster an innovative and collaborative culture, valuing each individual’s contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.

• We value your authentic self.
• Collaborative, creative, and supportive work environment.
• Passionate about safety, quality, and innovation.
• We care about the communities where we live and work.

Benefits

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• 401K Employer Match
• 401k Employer Non-elective Contribution
• Well-being Program
• Medical, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Company Paid Short-term and Long-term Disability
• Buy-Up Long-term Disability
• Critical Illness Insurance
• Hospital Indemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONE Credit Union
• Tuition Reimbursement
• Commuter Benefits

Compensation

Annual Base Pay Range: The hiring range for this role in Kansas City/St. Louis/Peoria location is $84,400.00 - $116,100.00. The compensation package offered will depend on the ability to meet the requirements of the role and a range of factors unique to each candidate, including skill set, years and depth of experience, certifications, and location.

We will also consider candidates in the following areas. Ranges vary by location:

• Oklahoma City/Little Rock/Moline/Omaha/Wichita area hiring range: $80,200.00 - $110,300.00
• Minneapolis area hiring range: $90,300.00 - $124,200.00

Variable Compensation: KONE Annual Bonus plan based on achievement of company goals and individual goals.

Additional Notes

We invite you to apply via the official careers site. Beware of recruitment scams. KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Read more on www.kone.com/careers