Credit & Collection Supervisor, Great Plains District

KONE; Sioux Falls (SD); Remote; USD 84,000 - 117,000; Full time

Job summary

A global leader in urban solutions is seeking a Credit & Collection Supervisor for their Americas Great Plains District. The role involves leading a collections team, managing complex accounts, and developing strategies to ensure compliance with regulations. Ideal candidates should have extensive experience in collections and a strong background in finance. Offering competitive salary and benefits.

Benefits

Competitive salary

Flexible work schedule

Opportunities to learn and grow

Comprehensive health benefits and insurance options

Well-being and family support programs

Paid time off, holidays, and parental leave

Retirement plans and related contributions

Tuition reimbursement and commuter benefits

Qualifications

• 5+ years of progressive experience in collections or accounts receivable management.
• 3+ years of leadership experience in collections or finance-related role preferred.
• Certifications in credit and collections management are a plus.

Responsibilities

• Prepare and present reports on collection activities and financial performance.
• Lead and manage a team to ensure proficiency in collections.
• Work with complex accounts and customers to resolve escalated disputes.
• Utilize collection software and CRM systems to manage activities.
• Handle conversations with professionalism and empathy, with attention to detail and accuracy.
• Develop collection strategies and ensure compliance with relevant laws and regulations.

Skills

Strong communication and negotiation skills

Leadership and team management abilities

Analytical thinking and problem-solving skills

Knowledge of financial regulations and debt collection practices

Ability to handle difficult conversations with professionalism and empathy

Understanding of credit policies and collection laws

Familiarity with accounting principles and financial reporting

Strong written and verbal communication skills

Strong project management and organizational skills

Education

Bachelor’s degree in Finance, Accounting, Business Administration, or related field

Job description

Overview

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world have helped us achieve our position as an innovation and sustainability leader with recognitions by Forbes, Corporate Knights for clean capitalism and others.

Are you ready to make your next career move to join our team as our Credit & Collection Supervisor for KONE Americas Great Plains District in US?

Responsibilities

• Prepare and present reports on collection activities and financial performance.
• Lead and manage a team to ensure proficiency in collections.
• Work with complex accounts and customers to resolve escalated disputes.
• Utilize collection software and CRM systems to manage activities.
• Handle conversations with professionalism and empathy, with attention to detail and accuracy.
• Develop collection strategies and ensure compliance with relevant laws and regulations; achieve key strategic goals and implement business plans.

Location: Anywhere within the Great Plains District (ideally near Kansas City, Minneapolis, Omaha, St. Louis, Peoria, Wichita, Oklahoma City, Moline). No relocation offered for this role.

Qualifications & Requirements

5+ years of progressive and successful experience in collections or accounts receivable management; 3+ years of leadership experience in a collections or finance-related role preferred. Bachelor’s degree in Finance, Accounting, Business Administration, or related field; certifications in credit and collections management are a plus.

• Strong communication and negotiation skills.
• Leadership and team management abilities.
• Analytical thinking and problem-solving skills.
• Knowledge of financial regulations and debt collection practices.
• Ability to handle difficult conversations with professionalism and empathy.
• Understanding of credit policies and collection laws.
• Familiarity with accounting principles and financial reporting.
• Strong written and verbal communication skills.
• Strong project management and organizational skills.

Benefits & Compensation

Annual Base Pay Range: The hiring range for this role in Kansas City/St. Louis/Peoria location is $84,400.00 - $116,100.00. The compensation package will depend on the ability to meet role requirements and factors such as skill set, experience, certifications, and location.

Location-based ranges: Oklahoma City/Little Rock/Moline/Omaha/Wichita area: $80,200.00 - $110,300.00; Minneapolis area: $90,300.00 - $124,200.00.

Variable Compensation: KONE Annual Bonus plan based on achievement of company and individual goals.

About KONE & Equity

At KONE, we foster an innovative and collaborative culture, valuing each individual’s contribution. We are focused on employee engagement, sustainability, ethical practices and mutual respect. We offer opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.

We hire individuals who value culture because we believe culture drives innovation. We value your authentic self. We offer a collaborative, creative, and supportive work environment with a focus on safety, quality, and innovation, and a commitment to the communities where we live and work.

Benefits (selected)

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• Comprehensive health benefits and insurance options
• Well-being and family support programs
• Paid time off, holidays, and parental leave
• Retirement plans and related contributions
• Tuition reimbursement and commuter benefits

Equal Opportunity

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Read more at the official KONE careers page.