Credit Card Sales Account Manager

FinanceInfos; Phoenix (AZ); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Competitive salaries

401k matching program

Tuition assistance program

Medical and dental insurance

Résumé du poste

Western Alliance Bank in Phoenix, AZ seeks a Credit Card Sales Account Manager to support growth of our largest commercial card clients. You will analyze spend patterns, identify future opportunities, assist in vendor matching, and expand card usage in client payables with a consultative approach.

The role emphasizes understanding client spend behavior, driving adoption, and influencing product roadmap and processes for continuous improvement within a fast-paced banking environment.

Qualifications

• Bachelor’s degree or equivalent with 1+ year related experience or training.
• Experience in the financial industry, sales capacity, or TM support.
• Credit training program or branch/sales experience is a plus.

Responsabilités

• Execute plans for assigned card portfolios including new and existing program development and campaigns.
• Monitor client spend behavior, identify card spend opportunities, and benchmark against peers.
• Track and report key performance metrics to management and stakeholders.
• Collaborate cross-functionally on campaigns and service offerings to drive acquisition and card payables adoption.
• Contribute to card product roadmap and long-term strategies for commercial credit card products.
• Support implementation and operations teams to optimize processes and drive improvements.
• Enhance the commercial card program value proposition based on client feedback.

Connaissances

General banking concepts

Deposit & payment products

Communication skills

Formation

Bachelor's degree (BA) or equivalent

Description du poste

Job Highlights

• Title: Credit Card Sales Account Manager


• Type: Full Time


• Experience: 1 Year


• Function: Lending/Sales


• Location: Phoenix, AZ, United States


• Company: Western Alliance Bank

Company Profile

Western Alliance Bank (a subsidiary of Western Alliance Bancorporation) offers a full spectrum of tailored commercial banking solutions and consumer products.

Job Profile

The bank is searching for a Credit Card Sales Account Manager who will be responsible for supporting the growth of our largest commercial credit card clients.

Know and understand assigned clients’ commercial card spend patterns, identify potential future spend opportunities, assist in vendor receivables matching activities on behalf of the client, and be a resource to both internal sales colleagues and clients on expanding the use of cards in client’s payables operations, develop client’s digital card and payments footprint via a consultative approach.

Education Level

• Bachelor’s Degree (BA) or equivalent from a college or university and a minimum of 1 or more years related experience or training or the equivalent combination of education and experience.

Work Experience

• Work-related experience in the financial industry.


• May have completed a credit training program or have experience working in a branch or TM support or sales capacity.

Duties/Responsibilities

• Execute plans for assigned card portfolios including all new and existing program and product development, implementation, rollout, and campaign management.


• Monitor and understand client spend behavior, identify card spend opportunities, benchmark client program against peer set, understand industry best practices to assist clients with vendor engagement


• Monitor, track, and report key performance metrics including progress against portfolio goals/objectives and trend analysis to management and key stakeholders


• Partner cross-functionally in the development of calendars, analysis, and implementation of client campaigns and service offerings to drive acquisition and increase card payables adoption and overall usage of the product


• Provide input into the creation of the card product roadmap and long-term strategies for commercial credit card products/, including recommendations on features, vendors, and processes to enhance portfolio growth and profitability.


• Support implementation and operations teams to optimize current processes and long-term process improvements by providing guidance, expertise, and influence


• Support the commercial card program value proposition and improve its features and benefits over time to ensure a best-in-class offering using both observed practices and client feedback

Skills/Knowledge/Abilities

• Entry-level knowledge of general banking, including the understanding of bank products, services, regulations, policies, and procedures, with an emphasis on treasury management, credit facilities, or a combination.


• Entry-level knowledge of deposit and payment products, online technology platforms, sales concepts, and banking regulations.


• Strong oral, written, and interpersonal communication skills required.

Benefits/Perks

• The company offers competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, a tuition assistance program, an employee volunteer program, and a wellness program.

Employer’s Statement

Western Alliance Bancorporation is an Equal Opportunity Employer. The company considers all qualified applicants without regard to race, sex, color, religion, age, national origin, marital status, disability, protected veteran status, sexual orientation, gender identity, or genetic information.