Credit Card Portfolio Growth Product Manager

Bank of America; Phoenix (AZ); On-site; USD 104,000 - 150,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America is seeking a Product Manager to own the end-to-end lifecycle of Consumer Credit Card portfolio stimulation initiatives. You will conduct market and competitor analyses, set pricing strategies, and align with sales, marketing, operations, and customer service to deliver unified customer experiences.

The role involves cross-channel execution with Call Center, Financial Center, and Digital channels, ensuring compliant, high-quality client interactions.

Qualifications

• 5+ years of card product or related experience.
• Ability to collaborate across functional areas to manage risk and improve processes.
• Strong documentation and meeting facilitation skills.
• Proficiency with MS Word, Excel and PowerPoint.
• Ability to develop insights from market trends and competitive landscape.
• Experience in creating materials for internal and external education.

Responsibilities

• Identify and plan product development and deployment, including sales training and marketing materials.
• Manage a portfolio's financials, including revenue and profit margins.
• Provide market and product trend insights to sales and marketing teams.
• Identify opportunities to enhance product offerings to meet client needs.
• Implement controls to manage risk in partnership with support teams.
• Drive cross-channel execution of stimulation initiatives to improve client experience.

Skills

Attention to Detail

Collaboration

Oral Communications

Written Communication

Problem Solving

Process Management

Product Management

Market Analysis

Strategic Thinking

Executive Presence

Influence

Education

Undergraduate degree or equivalent work experience

Job description

Bank of America is seeking a Product Manager to own the end-to-end lifecycle of Consumer Credit Card portfolio stimulation initiatives. You will conduct market and competitor analyses, set pricing strategies, and align with sales, marketing, operations, and customer service to deliver unified customer experiences.

The role involves cross-channel execution with Call Center, Financial Center, and Digital channels, ensuring compliant, high-quality client interactions.